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Damage Protection Coverages

Ted W
Apr 30, 2024 1:42 PM
Joined Jan, 2024 13 posts

How do I make sure the Damage Protection Coverages is not activated on my OR account across all properties as we collect a refundable security deposit.  Thank you.

Ken T
Apr 30, 2024 1:55 PM
OR Team Member Joined Aug, 2019 1641 posts

You can check the status here:

https://app.ownerrez.com/settings/damageprotection 

Ted W
Apr 30, 2024 2:01 PM
Joined Jan, 2024 13 posts

Hi Ken, I found that section but cannot seem to turn it off?  Am I missing something?  Thanks

Ken T
Apr 30, 2024 2:06 PM
OR Team Member Joined Aug, 2019 1641 posts

You are correct, you cannot turn it off, because it already is off.  :-)  We don't turn Damage Protection on by default.

Ted W
Apr 30, 2024 2:19 PM
Joined Jan, 2024 13 posts

Many thanks, so sorry for being such a pest.  Have a great day!

Ken T
Apr 30, 2024 2:22 PM
OR Team Member Joined Aug, 2019 1641 posts

No worries, happy to help!