When Rezzy creates a Guest Request task, it always begins with the format: "Guest so-and-so (inquiry ORI#) . . . " The problem is that the ORI/ORB number is never hyperlinked; if I want to actually see what booking they're talking about I have to copy that text and paste it into the search box.
I just found where if they have actually booked, the booking is actually linked on the right sidebar. But inquiries aren't.
