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Integration with ChargeAutomation

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We are pleased to announce our integration with ChargeAutomation to offer OwnerRez users a FREE online check-in tool to collect Guest ID, selfie, documents, custom questions, e-signature & personalized guest portal with guidebook.

About ChargeAutomation

ChargeAutomation is a globally-recognized leader in collecting Pre-Arrival Info, reservation deposit, balance, damage deposit & and upsell services. Guest experience starts from the moment a reservation is made. By creating a frictionless pre-check-in experience, ChargeAutomation creates a Seamless Digital guest experience for vacation rental property managers.


  • Personal information (Name, ID & Passport)
  • Selfie & ID card verification
  • Capture eSignature online
  • Forms (Terms & conditions + Authorizations)
  • Custom questions (Purpose of visit, number of guests . . . )
  • Reservation payment processing
  • Payment collection (Security & damage deposit)
  • Upselling (Airport pick-up, early check-in, parking & custom)


FREE! Check out their pricing page to learn more here.

Start Using ChargeAutomation

Get started with ChargeAutomation by visiting the ChargeAutomation website and checking out the OwnerRez support doc for how to integrate OwnerRez with ChargeAutomation.

3 Comments (add yours)

Chris L
Apr 9, 2023 12:31 PM
Joined May, 2017 206 posts

Sounds like a useful tool that does a lot of what I've been looking for in the past. Anyone have any actual experience with this and how it competes with other solutions? I'm currently using OR's built-in rental agreement and collecting IDs manually via email and then using TouchStay as a guest portal/guidebook.

Greg Dorsey
Apr 10, 2023 9:24 AM
Joined Apr, 2022 3 posts

Same question. I'm using the same two things that Chris mentioned.

Apr 24, 2023 10:07 PM
Joined Apr, 2022 17 posts