Experience the difference of "Elite".


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Have you ever looked at the reviews you get on TripAdvisor, VRBO, Airbnb and Facebook, and wished you could collect and store those in one place?  And show them on your own personal website?

Now you can collect, store and display your reviews in OwnerRez through widgets and hosted websites!

One of our users stored 20 reviews and put the widget up.  Take a look.

We've built quite a bit of functionality into this, based on forward-thinking, and we have some upcoming features designed where we will be making the storing/entry part of this vastly easier (automatic imports, etc).  But no need to wait!  You can get started with this feature right away!

Take a look at the following support docs to get started.

6 Comments (add yours)

Sep 22, 2017 7:11 PM
Joined Jun, 2016 1125 posts

Love it, one question- is there a capability for guest to submit a review or not yet?

Sam Westcott
Sep 22, 2017 7:58 PM
OR Team Member Joined Dec, 2009 240 posts

@BlueMtnCabins: Not yet, no. That's on the list to do, but honestly it's towards the back of the list. We want to mostly stress the collection and storage parts of it, right now, because so many of your reviews will be on other marketing channels. And that's what you want to push - guests leaving reviews on other listing sites. That's where the lion's share of your booking traffic comes from, so continue pushing guests to leave reviews on TA, VRBO, Air, FB and Google. The big engineering focus for us is in making easy way to export/import those reviews FROM those sites so that you can store it all back in OR and then show it on your website (or do other things with it - biz intelligence, reporting, automation). If guests left reviews on your website, that's great, but those reviews can never be pushed out to TA, VRBO, Air, FB or Google so they have limited value.

Sep 23, 2017 10:01 AM
Joined Jul, 2017 14 posts

This is great news--thank you! The sample page didn't show owner responses, but will the system allow the posting (& eventual importing of) the reply to the review?

Michelle J
Sep 23, 2017 10:05 AM
OR Team Member Joined Jan, 2011 582 posts

Hi Barb,

Good morning!

Yes, it will! Our current widget doesn't show the owner response and that is vital if you're showing a critical review. We will make sure to add that. We'll also be adding the listing site it was left on with a filter option so that they can see where the review originated (talking about the widget).

The import/export features we're working on will pull in all that information - yes. There is actually a lot more information we've found like helpful vote count, private feedback, user avatar and more. We will store as much of that information as we can.


Aug 5, 2020 11:21 AM
Joined Aug, 2019 1 post

Sad that guest cannot leave reviews on Ownerrez.
I hope this is soon corrected as I don't want to send guest somewhere else to write a review or submit it to me so I can submit it as that seem to be from neanderthal times

Ken T
Aug 5, 2020 11:24 AM
Joined Aug, 2019 1707 posts

Guests *can* write reviews on OwnerRez. Go to their Booking and look for the Reviews tab - there's a button to send them a request to fill out a review. Those will be stored in the OwnerRez database, and displayed on your website.