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Turno (formerly TurnoverBnB) FREE For All OwnerRez Users

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All OwnerRez customers can now use Turno's (formerly TurnoverBnB) industry-leading cleaning and turnover management software for FREE!

If your OwnerRez and Turno accounts are connected, your Turno subscription fee will be waived. This will give you access to Turno's Cleaner Marketplace for better rates and more consistent service by connecting you to a network of over 25K short-term rental cleaning professionals competing for your business. Please note that processing fees will still be charged when using services by Marketplace cleaners.

Why use Turno?

Turno connects vacation rental hosts with local, vetted STR cleaning professionals to simplify and automate cleaning schedules, communications, and payments. 

  • Their robust platform and separate mobile apps for hosts and cleaners work in sync to simplify each step of the turnover process via instant messaging and in-app chat with image-sharing functionality. 
  • Centralize turnovers with auto-scheduling, auto payments, payment and tax reporting, checklists and photo sharing, inventory management, problem reporting and resolution, inspections management, and more. 
  • Source experienced short-term rental cleaners through Turno's cleaner marketplace of over 25K+ STR service providers worldwide. 
  • Turno software and mobile apps are fully supported in six user-selected languages: English, Spanish, French, Portuguese, Italian, and German. 
  • All Turno users have direct access – from online or inside the apps – to their live, in-house, 24/7 Customer Support Team. 

Already using Turno?

As long as your OwnerRez and Turno accounts are connected, you'll automatically get your Turno subscription for free. If you have not connected your account yet, follow our integration instructions here.

Not registered with Turno yet?

Now is the time! We added a link in the Tools dropdown menu so you can get started easily.

Once you click the Free Cleaning App by Turno link, you will be taken to a landing page with information about Turno and a button to Get Started.

Connected your account and still not seeing your free subscription?

Contact Turno's live 24/7 customer support team using chat in the bottom right corner of their website to correct this.

24 Comments (add yours)

Vicki K
Jul 12, 2023 12:19 PM
Joined Apr, 2022 2 posts

Is there a field in OR that can be entered per booking to transmit notes into Turno into the field "Note to Teammate". I'd like to send notes to my cleaner but would like them maintained in OR.  Thanks!

Ken T
Jul 12, 2023 12:29 PM
OR Team Member Joined Aug, 2019 1409 posts

I am not aware that Turno has this capability.  However, our API does support it, so, it should be possible for them to add it.  You should suggest this to them as a useful additional feature!

Lenore S
Jul 17, 2023 8:08 PM
Joined Jul, 2023 1 post

You wrote:

Please note that processing fees will still be charged when using services by Marketplace cleaners.

I know that one of our regular cleaners is listed on Turno as a cleaner. Does this mean that if we sign-up for Turno that we would now pay processing fees each time she cleans for us?

Ken T
Jul 17, 2023 8:16 PM
OR Team Member Joined Aug, 2019 1409 posts

I would recommend reaching out to Turno for clarification on how they handle that situation.  My understanding is that processing fees apply only if payment is made via Turno, rather than directly to the cleaner.  However, I am not 100% certain as to the details.