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What's the single biggest feature missing from OwnerRez?

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OwnerRez is an incredibly powerful tool. We are constantly trying to improve and add new features for our users. That being said, we would love to hear what you think the single biggest feature missing from OwnerRez is. We have compiled a list of commonly asked features we will be implementing in the future. Please select what you think is the most important and/or write what feature you believe is missing. 

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43 Comments (add yours)

May 21, 2020 9:17 PM
Joined Jul, 2017 14 posts


May 21, 2020 9:19 PM
Joined Jul, 2017 14 posts


Julie B
May 22, 2020 10:02 AM
Joined Feb, 2017 13 posts

i want expenses where i can click on the cleaning for example and it separates out between owners and dates...

or supplies separated out when you click on them.

im using freshbooks for expenses now and i love their software for these reasons.

Brian W
May 22, 2020 10:05 AM
Joined Apr, 2017 1 post


Katherine E
May 22, 2020 10:05 AM
Joined Sep, 2017 3 posts

The organization of links and font sizes of titles on pages need to be reformatted, are not intuitive.

Call in phone support.

Gatlinburg Vacat
May 22, 2020 10:09 AM
Joined Oct, 2017 1 post

Quickness of responses when issues arise

Gail C
May 22, 2020 10:10 AM
Joined Oct, 2018 2 posts

Besides the above it would be extremely helpful if all financial data on cancellations were removed from reports. I am afraid to trust the totals when running reports. Or should I be (?) I was told before I had to manually remove it but im afraid I'll forget and itll be hanging out there somewhere. Great platform, thanks for being there and for incredible support! Gail Conyer

Remi T
May 22, 2020 10:10 AM
Joined Feb, 2019 3 posts

I think more video tutorials would be great. There are so many features that I could be using and am currently not. Like message automation and API integration.

Chris B
May 22, 2020 10:22 AM
Joined Apr, 2018 13 posts

The items listed are a great start!

Chris A
May 22, 2020 10:27 AM
Joined May, 2019 17 posts

SMS is a feature long overdue. Many people do not check email.

Solterra Villas
May 22, 2020 10:28 AM
Joined Aug, 2019 13 posts

The ability to send quotes to Messanger or Messages

JoAnn A
May 22, 2020 11:23 AM
Joined Mar, 2019 1 post

SMS is most important to me

Gary G
May 22, 2020 11:28 AM
Joined Jan, 2018 2 posts

Integrated unified mailbox is a definite must and I find this to be the single most flaw within the OwnerRez system!!!! Whenever I need to find a historic emails for a guest, I have to search distributed email accounts outside of OwnerRez and half the time I can never find them, or very difficult to piece together the conversation history. We need the inbox to show a chronological history of conversation between the host and guest. Having a single email address for guests to communicate would definitely help. I can't express enough how this single feature would greatly improve the overall robustness of the system. Especially now that all the platform API integrations have matured.

Alene S
May 22, 2020 11:31 AM
Joined Dec, 2019 1 post

SMS and notifications via SMS.

May 22, 2020 11:34 AM
Joined Jul, 2019 17 posts

Would love a zapier connection to HubSpot or other third party CRM platforms.

Rich S
May 22, 2020 11:36 AM
Joined Dec, 2018 301 posts

I scrolled to the bottom and realized there were more topics than just those initially visible.

I used the comment feedback to give details about my top items, which were SMS, Scheduled Triggers per hour, and forum upgrade.

Tanya L
May 22, 2020 12:07 PM
Joined Aug, 2019 1 post

great survey

May 22, 2020 12:09 PM
Joined Feb, 2017 1 post

I absolutely love OwnerRez both from functionality and support. I do agree the ability to send text messages is important. Also to be able to send the same message to multiple guests based upon where they are staying and when.

Thank you.

The Millers
May 22, 2020 12:42 PM
Joined Feb, 2019 2 posts

Integrated email with history and reservation details.

Kelly K
May 22, 2020 5:15 PM
Joined Jan, 2019 1 post

Do you guys have an app?