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Airbnb channel integration

Andrew C
Jan 27, 2020 3:27 AM
Joined Jan, 2020 9 posts

If I give a discount for guests arriving on a Monday and leaving on a Friday (the days our cleaner works), will the Airbnb channel integration support this or does it only allow discounts based on the length of the stay?

Ken T
Jan 27, 2020 1:34 PM
OR Team Member Joined Aug, 2019 1399 posts

I don't think this will work exactly the way you want. According to our documentation:


Airbnb only supports percentage-based per-stay discounts. Flat amount discounts must be per night. It is not possible to do a $100-off-your-stay discount, you'd have to do it as $20-off-each-night.

Andrew C
Jan 27, 2020 1:54 PM
Joined Jan, 2020 9 posts

I was thinking of giving a percentage based discount - ie 10% for bookings starting on Monday and ending on a Friday. My question was can I do this or do I have to give a 10% discount on every 4 day stay regardless of the start day.

Chris Hynes
Jan 27, 2020 2:03 PM
OR Team Member Joined Oct, 2012 1400 posts

You can do a percentage based discount but Airbnb has no way to limit it by departure day of week.

If you set a discount from Monday-Friday with no number of nights (LOS) criteria, it'll just reduce the nightly rates of those nights.

You could do a Monday-Friday LOS discount with minimum 4 nights, but that will kick in for 4+ nights that arrive Monday-Friday (i.e. it would kick in for 4 nights starting on Friday as well as Monday).

Another option would be to do a 4+ night discount arriving on Monday. Then they would have to arrive Monday. But they could stay longer and it would still apply (Airbnb has no way to cap off the departure -- it's a "stayed at least" criteria). That's probably the closest way to do it.

To do this, add two booking criteria on the discount:

1) Number of Nights >= 4
2) Arrival day of week = 2 (Monday)

Or you could just do a 4+ night discount applicable any time.

Any way you do it, I highly recommend testing on the Airbnb guest side to make sure you're getting what you want -- they don't make these sorts of discounts too easy to do, unfortunately.

Jan 28, 2020 8:02 PM
Joined Jun, 2016 1111 posts

My question why cannot you set different rates for different days of week. Then naturally if Mondays and Tuesday are priced lower, that is a discount.
A part of me makes me wonder (and maybe it is none of my business, so forgive me) - why would you want to offer discount (other than different pricing for different days of week) on Airbnb? the moment YOU discount something, AIrbnb will just add a bigger service fee on top of your rate, thus negating your discount.

Andrew C
Feb 2, 2020 12:58 PM
Joined Jan, 2020 9 posts

Does the Airbnb integration support Length of Stay Discounts depending on time of year, and can it be combined with an uplift in prices to cater for the Airbnb service fee? I'm testing 2 different booking systems at the moment and they handle everything differently which is very confusing!

Ken T
Feb 6, 2020 3:15 PM
OR Team Member Joined Aug, 2019 1399 posts

You can do an overall escalator for all rates pushed to the entire channel. So your Airbnb rates would be, say, 15% higher than your regular rates in OwnerRez.

The discount would be calculated independently of that, against the total rate including the escalator.

And yes, LOS discounts can be aligned with Seasons so they are only valid at particular times.