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Changing a guest to a different property after booked

Marina's Edge Re
Mar 14, 2013 4:51 PM
Joined Oct, 2012 206 posts

I own a fourplex, each unit is identical. Occassionally, I'll get a booking and the guest will request to stay in a different unit (example, they rented the second floor but decided later they wanted the first floor).

Is there a way to do this in the system?


Devin B.
Mar 15, 2013 2:24 PM
OR Team Member Joined Feb, 2013 26 posts

Hi Damon,

We are working on adding that feature and we understand that it's important. For now we can change properties for you. Just email support with the booking number and say which property it should be switched to.

Thanks for being patient while we make these updates.


Marina's Edge Re
Mar 15, 2013 10:12 PM
Joined Oct, 2012 206 posts

Thank you