Experience the difference of "Elite".

Does anyone else have missing buttons on a Safari browser?

Val Rogers
Jan 12, 2020 9:04 PM
Joined Oct, 2016 33 posts


I use a Mac and macOS High Sierra v. 10.13.6 and Safari browser v. 13.0.4.

I am so frustrated because I can't see some of the buttons in Safari, such as the button to choose an email template or to "Send" an email.

The problem does not exist when I use Chrome.

I asked about this before and was told to clear the cache which I've done about a million times, as well as cleared history, etc. but the problem persists.

You may ask why I don't just use Chrome, then?

I have 2 OR accounts: one for my personal properties and one for my clients' properties. I like to open OR in each browser, one in Chrome and one in Safari, so that I can work back & forth as needed without having to sign out of one account and sign into the other.

Is anyone else having this issue, or have any suggestions on what the problem might be?

Chris Hynes
Jan 23, 2020 6:24 AM
OR Team Member Joined Oct, 2012 1400 posts

I just checked on Safari 13 and I'm not able to reproduce any missing buttons. Can you try opening an incognito browser to see if there's an addin that's causing an issue? Also check your privacy settings and see if they're set to block a bunch of things.

If you're still seeing the issue, can you send a screenshot?