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Email addy per property

Mar 24, 2015 6:12 PM
Joined May, 2014 139 posts

Hi there,
I'm wondering if there is a way to use a seperate email addy per property?
This would be helpful for automatic emails.
I assume some can be changed by adding a custom field and then changing the "From" field in email settings to that. However, I don't think this would work for all emails sent? Such as confirmation of a booking, payment etc.... It could get confusing on the guest side.

Michelle J
Mar 25, 2015 2:32 PM
OR Team Member Joined Jan, 2011 582 posts

Hi Ella,

Currently, the only way to use a separate email address per property is by creating a custom field - that would certainly work. You can use that in the From field for email templates.

Keep in mind, however, that our email messages are sent with a From header that uses a OwnerRez email address for special reasons relating to spam and deliverability. The From value that you specified is used in the Reply-To header on the email address. When the guest replies to the email address, they will reply to the correct one you specify because of the Reply-To


Mar 25, 2015 3:03 PM
Joined May, 2014 139 posts

Yes, that makes sense. Thank you, Michelle