Experience the difference of "Elite".

Email Slow

Oct 12, 2018 5:13 PM
Joined Jun, 2018 125 posts

I see about a 15 minute delay from when I sent an email through ownerrez to when I actually get it into my mailbox.
That can't be right. Email should be practically instant.

Chris Hynes
Oct 12, 2018 8:36 PM
OR Team Member Joined Oct, 2012 1400 posts

Email is an asynchronous "best effort" process. It's not an actual send/receive from you to the recipient but more like a game of telephone played between your ISP to server to server to server to the recipient's ISP and finally into their mailbox. Usually an email is received in a matter of seconds or minutes, but it's not unheard of to see delays of hours or even days depending on servers in the middle.

You can always see email we send immediately in the Emails tab of OwnerRez -- that shows all emails in or out of the system. If you check there, you don't have to wait for it to show up in your or the guest's inbox.