Error during quote payment
Ella
Dec 22, 2016 10:38 PM
Member for 12 years
139 posts
Hello,
A guest is unable to pay invoice/quote # ORQ911540. He gets the following error:
" The was an error trying to submit your booking.
Fatal error occurred during booking.
Please use the buttons below to update your information and try again"
I logged in to processor/Braintree and no errors there.
Please let me know what could cause this.
Thank you,
Ella
Chris Hynes
Dec 22, 2016 10:55 PM
OR Team Member
Member for 13 years
1406 posts
We had an error earlier tonight based on an update pushed out. That should now be fixed.
Have the guest try again and let me know if it works this time.
Ella
Dec 23, 2016 11:03 AM
Member for 12 years
139 posts
They tried later at night and it worked. Thank you.
Ella