Experience the difference of "Elite".

Expedia not recognized as an OTA

Rich S
May 17, 2019 12:00 PM
Joined Dec, 2018 301 posts

When using channel bridge to import bookings from vrbo which orginated from Expedia, I am seeing a message that Expedia isn't recognized, using vrbo instead.

Is there a way to capture the fact that the guest used Expedia (via Vrbo) to book with me?

If it didn't break anything else, maybe I could make a custom channel called VRBO-Expedia ?

Chris Hynes
May 17, 2019 12:53 PM
OR Team Member Joined Oct, 2012 1400 posts

If you add a custom channel called "Expedia" it will match that up.

We've got a planned overhaul to split the "channel" and "listing site" concept so it's a two level thing which will solve this issue for good.

May 17, 2019 3:20 PM
Joined Jun, 2018 385 posts

That would be good. Expedia is actually a family of things like Orbitz and others, that I consider philosophically separate from HomeAway + VRBO. I would like to try to use each separately if possible

May 26, 2019 11:53 PM
Joined May, 2019 15 posts

I agree. VRBO lists their properties under Expedia which is different. We list our property separately in Expedia and a channel manager as great as Booking.com would be highly expreciated.