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Guest payment request

Lois A
Jul 13, 2023 9:42 AM
Joined May, 2018 2 posts

Our vrbo guests are being sent payment request from Owner Rez and VRBO.  We are not API intergrated. from our records, it all began July 1. We only use OR for direct bookings. We only use OR to store information for our VRBO bookings.

Please HELP

Ken T
Jul 15, 2023 3:47 PM
Joined Aug, 2019 1707 posts

Please write in to the Helpdesk with specific examples of bookings where this occurred, so we can investigate and determine the cause.