How do I enable reviews on my hosted website?
Heavenly Haven &
Oct 27, 2023 1:22 PM
Member for 3 years
1 post
I've got the widget enable so if there were any reviews, they would be there. But how does someone leave a review on my site? I don't see a way for them to add a new one.
Thanks!
Victoria H
Oct 27, 2023 3:00 PM
OR Team Member
Member for 3 years
4 posts
You can send them a link manually (or set up a trigger and email with link post-stay)
Manual : Bookings > Booking > Reviews > Request From Guest
Victoria H
Oct 27, 2023 3:01 PM
OR Team Member
Member for 3 years
4 posts
.
Ken T
Oct 27, 2023 3:09 PM
OR Alum
Member for 7 years
1704 posts
Note that, by design, it is not possible for just any old person, visiting your website or in any other way, to write a review. All reviews must be linked to a specific booking. That's true whether they're imported from a listing channel, via our Excel import templates, or entered directly by a guest via a link provided as discussed above.
Rebecca N
Nov 12, 2023 12:22 PM
Member for 3 years
1 post
Thank you, this was helpful information. I was wondering the same thing.