Leaving Hostaway because of the 2% booking fee?

I searched and did not find - images in email templates

BlueMtnCabins
Jun 17, 2016 7:08 PM
Joined Jun, 2016 1133 posts

Any way to embed images into email templates. For example, in my typical "check in instructions" which are PDF on other sites, I do have picture of my lock with instructions explaining how to operate it. I searched and it does not appear that I can insert an image into an email template?

Also can the email template be customized with images like property logo?

Thanks,
Victoria

Michelle J
Jun 17, 2016 9:07 PM
OR Team Member Joined Jan, 2011 582 posts

Hi Victoria,

You can do it, but you have edit the HTML of the message for which is a bit of a clumsy way of doing it. Check out this forum thread for more information:

https://www.ownerrez.com/forums/general-help/pictures-included-in-quotes

Can you send us the pictures or style you want to have? Any type of email or Word doc will do. If you do that, I can prepare the email template for you in your account.

Just send it in to the standard help desk at help@ownerreservations.com

-Michelle

PS. By the way, we are planning on updating our email editors shortly to have email upload/inserting and file uploading/inserting as well.