Experience the difference of "Elite".

List of emails

Feb 22, 2016 2:43 PM
Joined Apr, 2012 395 posts

Hi guys,

Is there a report out there that gives us the list of Email addresses of potential guests? Can we select by Bookings and/or by Inquiries?

Now that HomeAway is charging guests up to 10% in Service Fee, after the owners are paying them to list with them, we would like to contact potential guests to inform them there is way to avoid the extra fee...hence, OwnerRez, or other software programs.

Potential new customer may be coming to you very soon. :)


Chris Hynes
Feb 22, 2016 5:48 PM
OR Team Member Joined Oct, 2012 1400 posts

Are you looking for a dump of inquiries or bookings with email address? The default export, available in the Export button at top right of the Inquiries page will give you an Excel file with guest info including email. You can get the same thing for bookings by going to the Bookings section, List view (in top right), and filtering for all time.

Note, this will only include email addresses we have, so if the inquiry came from AirBNB or HA/VRBO stripped the email you won't be able to access it this way.

Mar 1, 2016 11:26 AM
Joined Apr, 2012 395 posts

Thank you!