Experience the difference of "Elite".

Location set to exact

Josie F
May 25, 2023 9:17 AM
Joined Apr, 2022 1 post

Hello! 

I have two listings that are set to exact location on OR but are not on VRBO. I called VRBO and they sent screenshots showing the location setting they receive is "false" so it not showing the exact location and in fact shows a terrible representation next to railroad tracks! 

I have sent a support email and see there is no phone support so how in the world do I fix this? No one is responding to my request. 

I also have another property that does not show up any longer and I cannot tell why for the life of me. 

How do we handle these issues that VRBO clearly proved are on OR? 

Thanks, 

Shannon

Ken T
May 25, 2023 10:47 AM
OR Team Member Joined Aug, 2019 1403 posts

I see you've filed a ticket on this issue with the Helpdesk, and it's being worked over there, which is better as there may be sensitive information that shouldn't be on a public forum.