Leaving Hostaway because of the 2% booking fee?

PM Commission

Katie K
Oct 22, 2019 6:28 PM
Joined Jul, 2019 20 posts

Is there a way to setup commission so that it is based only on the nightly rate total only?

Example:

Rent $150 x 5 nights 750.00 $750.00 20 %
Rent Cleaning fee 200.00 $200.00

Commission = $150

The way our account's Owner Statements are currently set up, commission is Gross - Taxes - Non Commissionable, but this is not the way we have our business set up. It is 20% of the nightly rate. Let me know if there is a way to adjust that setting..

Thanks for your help!

Chris Hynes
Oct 23, 2019 7:14 PM
OR Team Member Joined Oct, 2012 1401 posts

Do you have an example booking where it's not showing correctly?

I had a look at your settings on the owner and the cleaning fee and they look right. You've got the cleaning fee set as an expense with no commission, so that shouldn't have any commission.

The commission should only be assessed on Rent with those settings and total to 150 with a booking like your example.