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PM Commission Summary Question re: cleaning fees

MI Furnished Ren
Jul 20, 2023 7:18 PM
Joined Jan, 2023 1 post

How do I get the cleaning fee to show up on the Commission Detail so it doesn't look like I am shorting the owner:

These are my current settings:

PM gets the entire amount


Cleaning Fee-studio


Owner Visibility
Show as reimbursed expense on statement

PM Account
Paid from escrow (won't be reimbursed on PM statement)

Date To Use


Commission Property Management
No commission

Caleb M
Jul 24, 2023 9:40 PM
OR Team Member Joined Mar, 2022 128 posts


I'm not fully sure I understand the context of what system or part of OwnerRez you're referring to by "Commission Detail", for an accurate response I'd recommend emailing our helpdesk at Help@OwnerReservations.com with screenshots and examples of what you're seeing that you'd like to correct.

That aside the majority of a cleaning fees PM related settings would be handled within its individual configuration page found via Settings > Surcharges > Fee in Question, there are some additional settings related to host fees and payment processing fees that can be found under owner settings via PM > Owners > Owner In Question > Change > Settings

We have a helpful blurb on the aforementioned owner settings you can read through here: https://www.ownerrez.com/support/articles/property-management-common-issues-questions#channel-expense-commission