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System won't create inquiries

Monica R
Mar 18, 2018 5:51 PM
Joined Feb, 2018 86 posts

Is anyone else having a problem with the system not saving new inquiries? If I get a booking request from my own website, I click "Create Inquiry" in the email and it opens the Inquiries window on OwnerRez. I manually add the guest's name, email address, desired dates in the fields at the right, and hit SAVE but it never actually saves. It just gets stuck and no inquiry is ever created.



Sam Westcott
Mar 18, 2018 9:16 PM
OR Team Member Joined Dec, 2009 240 posts

Monica, this should be fixed. It was only happening to a small subset. Thanks for bringing it to our attention; we also got the error report internally.