Experience the difference of "Elite".

VRBO Inquiry issue

Jan 1, 2013 8:13 PM
Joined Apr, 2011 33 posts

I think that VRBO may have changed something - we have two properties linked to the same account - it seems that VRBO is now only allowing one set of email's for both properties. In the past I think I could specify different emails, but now when I change it in one listing - it changes it in the other. The result is that OwnerRez makes inquiries for both properties look like they are for the same property. Any one else notice this? I am going to send a note to VRBO to see if it is a temporary issue.

Michelle J
Jan 2, 2013 1:51 PM
OR Team Member Joined Jan, 2011 582 posts

VRBO's contact system has always been a little screwy. You have to use the "Add Contact" dropdown to add another one. But you should be able to have a unique email address for each unique property. We have users that have 6 or 8 properties in VRBO, and I have not heard of any problems from them. Please let me know what happens with this.

Jan 2, 2013 3:08 PM
Joined Apr, 2011 33 posts

That is the WORST interface I have ever seen. But thanks - I think that did it.