Experience the difference of "Elite".

Widget warnings when invalid data is entered?

Paul G
Sep 6, 2016 12:19 AM
Joined Sep, 2016 27 posts


On Book Now/Inquiry forms, will the widgets give immediate feedback/warning to customer when they enter parameters outside that which the property is setup for?


- Space only allows for 6 people and min 3 night stay per the Property Settings/Rules.
- Customer enters 11 total people and/or 2 nights

Will they get immediate feedback error on the widget form?

Here is a video example of what I am talking about: https://youtu.be/0fMXOfWIeqc

Chris Hynes
Sep 6, 2016 12:54 AM
OR Team Member Joined Oct, 2012 1400 posts

The widgets give warnings as soon as the guest clicks the Book Now or Send Inquiry button. We don't do it inline as data is entered as guests will often adjust things, and also because the rules are very variable depending on dates, so they need to be executed separately for each set of dates.

When they click the button, three steps happen:

1 - input validation is done (email entered, etc). Errors are displayed if they exist.
2 - if input validation passes, run the rules engine based on property and season rules. Rule errors are displayed if they exist.
3 - if both validations pass, the inquiry or booking process is started.

For example, on your widget, you'll see the following: http://imgur.com/a/Gpus3 if you were to submit with those values.

Paul G
Sep 6, 2016 12:57 AM
Joined Sep, 2016 27 posts

Thank you. :)