Experience the difference of "Elite".

Ability to log emails in OwnerRez by including a unique BCC email

Status: Closed 1 Vote
Caleb M
Jun 5, 2023 2:38 PM
OR Team Member Joined Mar, 2022 111 posts

[This topic has been closed as a duplicate of another topic (Unified inbox feature similar to Lodgify)]

Austin G
May 30, 2023 1:13 PM
Joined Feb, 2023 12 posts

Hello!
When I email a lead or guest from my own email (either my Gmail or an email from my website), I would like to be able to log that email in OwnerRez so that it becomes tracked and visible in "Conversations" with that lead or guest. This could work similar to Salesforce where I have a unique email address to OwnerRez that I include in BCC on all emails, then OwnerRez tracks which person that is going to based on their email and routes it to their conversation in OwnerRez.

This would be a huge help so that I can track all conversations happening with leads and guests either from my own email or from within OwnerRez all consolidated in one place.

Thank you!

Ken T
May 30, 2023 3:58 PM
OR Team Member Joined Aug, 2019 1399 posts

This would actually relate to the concept of a "unified inbox", which has its own voting request thread.  There are plans to add this and related functionality progressively over time.

Austin G
Jun 1, 2023 11:14 PM
Joined Feb, 2023 12 posts

That sounds great, thank you Ken!

Austin G
Jun 1, 2023 11:15 PM
Joined Feb, 2023 12 posts

That sounds great, thank you Ken!

Caleb M
Jun 5, 2023 2:38 PM
OR Team Member Joined Mar, 2022 111 posts

[This topic has been closed as a duplicate of another topic (Unified inbox feature similar to Lodgify)]