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Add "Manual payment only" selection under rules at the property level

Status: Requested 0 Votes
Tim K
May 24, 2023 10:46 AM
Joined Jul, 2017 74 posts

I typically only take manual (non CC) payments on my rentals. Either check, venmo or zelle. We do maybe 2-3 cc payments a year outside of ABB bookings. Manual is my default. As it works now, if I have credit cards enabled at the account level, when choosing payment type under each property's "rules" we are faced with 2 choices....all payment types or credit card only. I'd like to be able to set the accepted payment types at the property level to "manual payments only" and be able to change the rule for individual bookings. If I disable cc payments at the account level, I cannot simply re-enable them for individual bookings so that's not really an option. For now I am forced to change the rules on every single quote I create to "manual only".

It seems like it would be a simple enough change to the property rules to be able to select manual payments only since it is something we can select on individual quotes. See below:

Rex C
May 25, 2023 7:18 PM
OR Team Member Joined Aug, 2021 49 posts

Hi Tim,

You can control Credit Card payment methods at the property level within Settings > Payment Methods. At the bottom of each payment processor's settings page is a list of which properties it can apply to. Unchecking here will disable that property from using that payment processor.


However, this may be what you're talking about as the "account level" since doing so means you can't manually run any payments using that processor either?


To clarify, you're asking for an option that would allow you to disable specific payment methods for bookings through your Hosted Website and/or Booking Widget, while also having the option when creating a quote to turn that payment method back on for the individual booking?

Tim K
May 26, 2023 12:23 PM
Joined Jul, 2017 74 posts

The latter is the correct interpretation of what I am looking to do. I would like to be able to default all properties to manual payments only, but then on individual quotes/bookings, be able to turn credit cards on. Right now I have to do the opposite which is accept all payment types and then when I create a quote I have to turn on manual payments only every time. Seems like it shouldn't be that difficult (famous words of a non-programmer) but the function seems to exist - generally speaking - if you compare property rules to quote rules.