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Adjust rate change logic

Status: Requested 3 Votes
Ozark Stays
Jun 16, 2023 9:59 AM
Joined Aug, 2020 22 posts

I would really love it if the logic when changing an existing reservation would not just pull the current rate calendar, and would instead take into consideration the already existing booking and only add on, or adjust the rate for the days being shifted, added or removed. Because of the way the logic currently works, you sometimes wind up with super wonky price changes just from changing a day or so on a booking when it’s a direct book or VRBO. This is because all it does is pull the current rate calendar. When you have a pricing tool, integrated, those rates change daily, regardless of whether they’re actually booked or not. This leads to big consistency issues in price adjustment. It often tries to do some crazy stuff and I have to manually change rates more often than I accept the new OR generated charges. I see others complain about this a lot in the unofficial OR FB group and would like to see this addressed.

Alece
Jun 19, 2023 3:41 PM
Joined Jan, 2020 174 posts

YES YES YES! As it stands right now, the "change to new charges" option is not a usable feature. I always have to adjust the prices manually because of this issue. Even something simple like adding a pet or an additional guest triggers all new rates, so every.single.time. I have to adjust it manually. It would be nice to actually be able to make use of the automatic price updating, but that will require only additional nights (in a date change scenario or otherwise) being priced based on current rates -- not changing previously-booked dates to current rates!