Experience the difference of "Elite".

Assigned Admin *full access*

Status: In Development 8 Votes
Shannon H
Nov 20, 2023 12:14 PM
Joined Feb, 2023 3 posts

With the recent changes in profiles and access, there needs to be a way that the account owner can designate an administrator with the exact same access as the owner account.  


A lot of account owners have people who handle all the settings, setting up team access, setting up the custom account fields, and even entering in a new payment method or adjusting the billing area.   It defeats the purpose of having unique logins if the admins have to login as the owner to make some of the changes.

 

I work for 4 vacation rental companies and 3 of them use OwnerRez.  None of them navigate software well when it comes to settings. Having to bounce logins makes OwnerRez harder. 

Please add this feature. 

Carolyn C
Nov 28, 2023 11:21 AM
Joined Feb, 2023 1 post

Hi, I agree that full administrative access should be granted to a secondary person. It's very annoying! Suddenly there are many things that I cannot do that I need to do!

Joel P
Dec 5, 2023 3:05 PM
OR Team Member Joined Oct, 2009 135 posts

[Another topic was closed as a duplicate of this topic (Allow all Users to invite owners to portal access - not just Primary User)]

Take to the Lake
Jan 11, 2024 9:44 AM
Joined Aug, 2022 17 posts

My husband and I own and run one property. He has full admin access, yet can't see the billing at all. Please provide an option that we can grant someone FULL access. Thank you.

 

Shannon H
Jan 11, 2024 9:52 AM
Joined Feb, 2023 3 posts

Our accounting department just asked me about this today as well.  She does monthly audits, which includes downloading the invoice from OwnerRez but she can no longer access it.  She also wasn't able to put in the new company credit card.