Leaving Hostaway because of the 2% booking fee?

Automatically bring Bambora/Beanstream processing fees into OwnerRez

Status: Requested 3 Votes
Ken T
Nov 11, 2020 12:44 PM
Joined Aug, 2019 1706 posts

Credit card payment processors always charge you a percentage of each transaction, but in most cases, OwnerRez doesn't know what that is. This can make reconciling your bank statements difficult - OwnerRez says you got $100, but only $97 showed up in your bank.

Stripe is one of the few processors that transmit that information to OwnerRez, so it can be displayed and appear in reports.

Recently, Bambora/Beanstream has announced they are adding this capability. Naturally, we'd like to implement it as a convenience for our clients.

The question here is - how important is this to you? If this suggestion is voted up, it'll be more likely to get done sooner than later.

Bob and Rhonda T
Feb 10, 2021 12:53 AM
Joined Aug, 2018 6 posts

Inclusion of the fees that we pay would reduce our administrative time on bank reconciliations, accounting/tax prep and opportunity for error. Now that Bambora is willing, sure hope that this missing link will be implemented to display/report complete booking records.

CTK
Feb 10, 2021 6:38 AM
Joined Dec, 2020 33 posts

This would be great