Experience the difference of "Elite".

Customize pages in booking guest flow!

Status: Requested 5 Votes
Anna C
Feb 4, 2023 12:58 AM
Joined Feb, 2022 3 posts

There are a lot of elements to the booking flow that I want to customize!

I'd say on every page! For example, on this one: I'd really want to change the whole thing. Eg, I don't need to tell people their booking number (and I don't need to tell them to write it down...)
I don't feel like "What do I do now?" is a heading I'd want my guests to see. It is a little anxiety-provoking. I also don't think the text below it actually is what I want to say, and it doesn't really even answer "What do I do now?" 

I don't like the big question mark graphic -- it seems misleading to me. 

I don't currently collect security deposits, so I don't want to mention them to guests. They will likely be confused.

I am sorry if this comes off as harsh, but the main point is -- I really would like to customize this page and other ones too, as I feel all these comms, and the design, are very important parts of the user experience, and we should be able to tailor them to our particular brands and style. 

Thank you!!

Ken T
Feb 7, 2023 4:59 PM
Joined Aug, 2019 1707 posts

This is highly likely to happen in the future, but down the road a bit.

Lisa S
May 18, 2023 11:00 AM
Joined Jun, 2022 16 posts

I’m with you on this!! I’d also love to embed a little survey question on the thank you page (I use Airtable forms) asking guests their top reason for choosing our rental for their stay. (Eg. Quality photos, a specific amenity they need, location, our commitment to enviro & social responsibility, referral by a friend, or other)


OR - I’ve also wondered why guests are being told to write their reso # down because aren’t they getting it sent to them in an email right away? Could you just change that part on the thank you page now for us all?