Discount code analytics to track promotions

Status: Requested 9 Votes
Tanner M
Mar 7, 2023 12:56 PM
Joined May, 2022 4 posts

How does one know if their discount code is getting used? We don't! How can we run different promotions and know which one is most effective if we can't track the number of uses a discount code gets? 

OR is not very friendly to marketing efforts, and this needs to change. Marketing is becoming much more important as competition increases. 

Ken T
Mar 11, 2023 2:15 PM
OR Team Member Joined Aug, 2019 1704 posts

You can already run a line item pivot or line item detail report to see where the charge was used.

Admittedly, this isn't ideal - we have a design to create a separate report for this purpose.

Brandon T
Nov 8, 2023 8:52 AM
Joined Sep, 2021 1 post

did this ever get done? I'm trying to figure out how to track my discount codes

Caleb M
Nov 8, 2023 11:14 AM
OR Team Member Joined Mar, 2022 174 posts

Hi Brandon,

Development is still ongoing for this and many other features, unfortunately we can't provide an ETA on any requested change as these things fluctuate. But thank you for your patience.

~Caleb

Tara P
Sep 8, 2025 7:19 PM
Joined Jul, 2020 3 posts

Is this feature still in the pipeline to get added? 

Bri
Sep 22, 2025 8:44 AM
OR Team Member Joined Mar, 2022 497 posts

Hi everyone,

I've changed the status of this request back to Requested. We do plan to make changes here in the future, but the current development roadmap will not allow for it this year. The request remains open for voting, so feel free to share it with likeminded users who would be willing to give it an upvote!

For now, the Line Item Pivot report is what I would suggest, as Ken outlined above.