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Guest Web Site Payments

Status: Requested 2 Votes
Russ
Mar 30, 2023 9:00 AM
Joined Jan, 2023 30 posts

Hello,

I have guests going to my web site attempting to make a payment, but there's no built-in method to make a payment for existing bookings on hosted sites.  Guests typically make a payment at the time of booking, then weeks/months later the guest want to make monthly/periodic payments, while other guests want to pay off their balance in full.  The hosted web site doesn't offer a way (that I'm aware of) for a guest to go to the web site, type in their last name & booking number, and make a payment.

This could be a simple page with a form prompting for last name and booking number, which would generate the payment link and take them to that page.  I don't know how that link is generated to make this page myself.

As a workaround, I could send out the payment request email more frequently via trigger, although this would generate more emails to all guests.

Let me know if there's a similar feature request already made, I searched and didn't see it.

Thanks,
Russ

Tim K
Jun 27, 2023 2:55 PM
Joined Jul, 2017 66 posts

I think this ties in with the requested "guest portal"....
https://www.ownerrez.com/forums/requests/add-a-guest-login-portal-for-guests-to-view-their-reservation-details-folio-checkinout-dates-party-size-billing-etc#69465