Experience the difference of "Elite".

Import TouchStay guidebook links into OwnerRez

Status: Released 1 Vote
Mike R
Nov 7, 2022 2:42 PM
Joined Dec, 2021 4 posts

I would be helpful if the individual TouchStay guidebook links that are created for each guest that expire after the guest checks out could be imported into OwnerRez and stored as part of the guest's record.

Right now, the guest's information is passed to TouchStay and they send the guidebook link out to each guest.  I would like to have the ability to send the guest's TouchStay link along with their check in instructions but I am not able to do this.

Shawn H
Nov 7, 2022 2:47 PM
OR Team Member Joined Aug, 2021 224 posts

Hi Mike - Touch Stay recently updated their integration with us to allow this. Please see here: https://www.ownerrez.com/support/articles/Touch-Stay#how-to-send-guidebook-links-to-ownerrez-as-field-codes

Mike R
Nov 7, 2022 2:50 PM
Joined Dec, 2021 4 posts

Nice, thank you!

Sarah C
Dec 8, 2022 3:49 PM
Joined Nov, 2022 2 posts

Does this integration work for an AirBNB template? I'm unable to insert a link, nor am I able to bring in my Custom Field Definition ({BXTOUCHSTAYLINK}) into the template when I try to create an "AirBNB template."

Ken T
Dec 8, 2022 10:10 PM
OR Team Member Joined Aug, 2019 1692 posts

Please write in to the Helpdesk with examples, so we can take a look.  So long as it's being sent after the guest has booked, I don't see any reason why it shouldn't work with Airbnb.