Experience the difference of "Elite".

Integration with guest guru

Status: Requested 4 Votes
Andrew and Brittney G
Jul 17, 2023 5:26 PM
Joined Oct, 2021 13 posts

Hello, 

I would really like integration with Guest Guru to be added, and feel that this software with AI response capabilities would really be a huge enhancement to OR. 

Chandler S
Jul 18, 2023 4:47 PM
Joined Dec, 2019 30 posts

Guest Guru is no longer active in its current form. It's rumored to have been purchased by another PMS and is being reworked to be compliant with Airbnb's latest update. Rumor mill has it making its debut back to the market later this year.

Andrew and Brittney G
Jul 18, 2023 5:11 PM
Joined Oct, 2021 13 posts

It is, it's live with zeevou, and they are working on integrations with other PMS software.  So I would think now would be a good time to approach them. 

Chandler S
Jul 19, 2023 10:46 AM
Joined Dec, 2019 30 posts

That's great to know! My info must be outdated - thanks for keeping us posted. I agree that incorporating AI into OR would be a hugely beneficial feature!

Paul C
Oct 15, 2023 5:34 PM
Joined Mar, 2023 6 posts

This is the response I get from Guest Guru: “We contacted them(OR) about integration, but unfortunately, their API lacks the capability for integration. Thus, it's not feasible currently. “

hopefully they can get something worked out because this would be very helpful for my team of 1 responding to all messaging :)

Paul C
Oct 21, 2023 10:31 AM
Joined Mar, 2023 6 posts

This was the latest response I received from Guest Guru:

Hey Paul,

Could you request them to tweak their API for integration with us? We're launching with Hostaway and Tokeet this month, and Hostfully is on deck. If they can adjust their API, we'll look into integrating with them post-Hostfully.

Andrew and Brittney G
Oct 21, 2023 12:47 PM
Joined Oct, 2021 13 posts

Will you ask them to do that?

 

Paul H
Oct 25, 2023 6:33 PM
OR Team Member Joined Oct, 2019 283 posts

I have had conversations with Guest Guru, and we would love to partner with them. At this time, our API does not allow OAuth Apps to view and send messages on behalf of the owner/PM. We have a lot of messaging updates planned for early next year, ideally Q1. Once our messaging updates are released, we will sync up with Guest Guru to complete the integration.

Paul C
Oct 25, 2023 8:33 PM
Joined Mar, 2023 6 posts

Thank you for the response! I’m looking forward to the updated inbox and integration with Guest Guru. I am really hoping it is done before March so we do not have to hire VA’s. 

Andrew and Brittney G
Oct 26, 2023 6:45 PM
Joined Oct, 2021 13 posts

Yes, thank you Paul, that sounds great.  

Marco and Danielle C
Dec 13, 2023 2:38 AM
Joined Jun, 2022 1 post

Yes please we need help and have to budget for VA or Ai. Need this solution to stay competitive and avoid burn out.