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New native messaging interface needs to include property identifier

Status: Requested 2 Votes
Jun 7, 2023 10:40 AM
Joined Jul, 2018 26 posts

Title says it all, love the new native messaging interface to Vrbo, but... how do I see which property it came from?  Needs to be added to the notification email, the inbox interface, the individual message editor.  Surprised no one thought of this before.


Also, if available, should add the dates being inquiried about (which may be recorded as part of the inbox message).

Paul W
Jun 12, 2023 3:13 PM
OR Team Member Joined Jun, 2009 827 posts

Thanks for the suggestion, SBF!  There is a lot more coming on this, as well as future designs for unifying inquiries and email into our inbox as well.

Just wanted to point out that when you drill in, the message thread/editor does show a property most of the time because of the inquiry, quote or booking that is shown in the sidebar.  Most of the time, the message thread from Vrbo occupancies an inquiry, so that initial inquiry will be shown in the sidebar.  And the inquiry shows the property name.  See here where it shows "at Blue Heaven".  Blue Heaven is the property.