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Send the POC form alone when no Legal Agreement is required

Status: Requested 3 Votes
Michael E
Jul 28, 2023 2:18 PM
Joined Jun, 2023 5 posts

I have listings that are often last-minute short term stays. We don't use rental agreements for these. However, I would still like to collect missing POC information such as real email addresses for channel guests. Currently, when I send {BUFIXUP}, it ignores the "no agreement" rule in the property rules and sends my pet agreement which is only to be used manually if there is a pet. When I disable that agreement it attaches a generic default agreement.

It seems like one easy fix would be to add this logic to {BUFIXUP}:   If property rule = no agreement, then send POC without an agreement

Shawn H
Aug 3, 2023 12:55 PM
OR Team Member Joined Aug, 2021 212 posts

Hi Michael!

The only way to have the POC form at the moment is to have an agreement. The "no agreement" rule only applies to direct booking quotes. You could create an agreement to be something very simple that just states the property and dates rather than legalese if you want to streamline the process.

We've begun planning the revamp of the guest forms (i.e. booking flow) where we'll look into untethering the POC and RA from having to go together.