Experience the difference of "Elite".

trigger based on review submitted yes/no

Status: Closed 4 Votes
This request is a duplicate of Using Review as Trigger for templates
Shawn H
Nov 2, 2023 5:54 PM
OR Team Member Joined Aug, 2021 229 posts

[This topic has been closed as a duplicate of another topic (Using Review as Trigger for templates)]

Scott A
Sep 29, 2023 1:40 PM
Joined Sep, 2023 1 post

Would be great if there was a trigger that was based on if a review had been submitted or not. Would help avoid annoying follow-up messages prompting guests to submit reviews when they already have done so.

And yes, you can always word the follow-ups as 'if you haven't already ...' but in today's world where spam is out of control and I want my messaging to be perceived as valuable and not blocked, I would prefer a way to avoid unnecessary sends.

Good idea?

Lisa S
Oct 15, 2023 10:31 AM
Joined Jun, 2022 16 posts

Yes please! It’s so embarrassing when I forget to skip my review follow up message. I have thought this many times, thanks for reading my mind. 😄

Shawn H
Nov 2, 2023 5:54 PM
OR Team Member Joined Aug, 2021 229 posts

[This topic has been closed as a duplicate of another topic (Using Review as Trigger for templates)]