Experience the difference of "Elite".

Upsell Trigger - For Late Departures or Early Arrival

Status: Requested 12 Votes
Le Touquet Holid
Mar 17, 2022 6:05 AM
Joined Nov, 2018 113 posts

I have various triggers offering early check-in or late checkout for an additional fee if I have orphan days on either side.

This works very well and adds revenue to the business. 

Once the guest has confirmed a late checkout and paid I don't want further messages sent offering the same. 

Owner Rez already knows if a check-in or out time is non-standard as it makes the red line on the front or back end of a calendar block.

Could we please have a way to incorporate this into trigger criteria?

ie. Departure Time is Non-Standard,   Arrival Time is non-standard. 

Or even better  Departure Time is >< = XX:XX  hrs

Arrival Time >< = XX:XX hrs

Of course, there are workarounds but they are all manual and would likely be forgotten.



Paul W
Mar 31, 2022 5:06 PM
OR Team Member Joined Jun, 2009 827 posts

Great idea.