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Copying Channel Message Templates to Email Templates

chandlerrose
Sep 8, 2023 10:57 AM
Joined Sep, 2023 4 posts

I have set up a number of Channel Message templates and would like to duplicate each of those as Email templates.   Is it possible to do this?

Bri
Sep 11, 2023 2:47 PM
OR Team Member Joined Mar, 2022 64 posts

Hello!

Yes, you can just copy / paste your channel Templates into an email Template, and then set your corresponding Triggers.

Here's more info on creating email Templates - https://www.ownerrez.com/support/articles/email-templates

Keep in mind that Airbnb will no longer be providing proxy emails for guests via the API, so you'll need to request the signing of your renter agreement in a channel Template for Airbnb so that those guests can receive the {BUFIXUP} link. This link walks the guest through a Point of Contact (POC) form, signing your rental agreement, and placing a card on file (if applicable). The POC form is where they'll be entering their real email address so that they can then receive your email Templates going forward!

Here's more on that topic as well - https://www.ownerrez.com/support/articles/request-airbnb-guest-contact-information