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Different Rental Agreement based on Channel?

Q Luxury
Jun 5, 2023 10:34 AM
Joined May, 2023 4 posts

IS there any way to have the rental agreement displayed to the guest change based on the channel it was booked from? I want to use a very simple one for Airbnb, but a more detailed one for direct bookings.  I don't want to have to do this manually after the fact like I'm seeing int he documentation.

Chris L
Jun 5, 2023 6:22 PM
Joined May, 2017 199 posts

Yes, you can do this. I do this--I have one agreement for Airbnb, another for other channels that process their own charges (e.g. TripAdvisor), and a third for direct bookings and channels where I process the credit card directly (e.g. Vrbo).

The official documentation is here: https://www.ownerrez.com/support/articles/renter-legal-agreements#multiple-agreements

But it's quite easy. When you create your rental agreement, you can set at the bottom which channels it applies to and add a priority (higher number=higher priority).

So, create an agreement for Airbnb and set it to only apply to the Airbnb channel, and give it a high priority number.

Then, create another agreement for all your other channels and set it to apply to all channels and give it a lower priority number.

The end result will be that your first agreement will be included in the default RA link for any bookings made through Airbnb and then the other one will be applied to everything else. (You could select "Everything But Airbnb" in the second agreement, but the lower priority number accomplishes the same thing.)

FWIW, whatever you have in your Airbnb legal agreement, make sure that is copied and pasted verbatim into your House Rules section of your Airbnb listing, as Airbnb requires you to do so (they will enforce whatever you put in there, though, so that's good!). There's also no (practical) length limit to your House Rules section on Airbnb, so there's no reason to make it simple--my Airbnb RA is almost as long as my regular one (several pages) and only omits the sections specifically referring to payment processing and chargebacks and such.

Undercard_Wonder
Jan 10, 2024 1:54 PM
Joined Nov, 2023 28 posts

I have just one renter's contract.  In a few places it says, "if booked through Airbnb, then this..." and "if booked through anything else, then that..."  Otherwise it's too much of a pain to change the contract, as you need to do sometimes, because you have to change things on multiple contracts, keep track of them, upload them properly, etc. etc. Words are wonderful things and in some cases are cheaper and easier than technology.