Experience the difference of "Elite".

Susan H

Joined February 2016
20 posts

Feature Requests » Google Vacation Rentals Connectivity Partner

Hi Adria,  How can I become part of the beta with GVR?  Longtime Owner rez user!   Thanks!  Susan

(Posted Feb 19, 2024 1:22 PM)

Blog » Channel Bridge Outage For Vrbo (UPDATE: Now working again)

Thanks for the update.  It would have been nice of VRBO to let you know they were doing changes and to test with you before deploying their software.   Look forward to having this resolved.

(Posted Jun 27, 2022 8:41 PM)

Feature Requests » Block bad guest

I would like to have a way to block a bad guest email and/or ip from hitting my website and booking. Some guests I just don't want back. Right now I allow guests to automatically book my condo. …

(Posted Aug 12, 2018 8:47 AM)

Blog » Portal access for owners and staff released!

is only for those with PM or for owners? I need this for use with my cleaners. I own 3 condos.

(Posted Aug 15, 2017 3:39 PM)

Blog » An Open Letter from the Founders about Pricing (To Legacy Users)

I've changed over, but want to remove the property management setting. Not sure how to do this. Thanks!

(Posted Mar 8, 2017 11:28 PM)

General Help and Questions » hosted site

I would like to know how much hosted sites would be for 3 properties? Thanks! Also info about how to set this up. There may be a blog on this that I missed. Thanks!

(Posted Feb 12, 2017 8:57 AM)

General Help and Questions » Calendar /date issue

Thanks, Sam, that worked. Yes, I checked the actual bookings, and the bookings themselves were always fine. Just the ribbon visual. Thank you for the quick turn around. Susan

(Posted Nov 12, 2016 8:51 PM)

General Help and Questions » Calendar /date issue

I'm in the central timezone. In Panama City Beach, FL.

(Posted Nov 12, 2016 2:20 PM)

General Help and Questions » Calendar /date issue

I just did a hard refresh, that didn't work. I then logged off, and logged back in, that didn't work either. I also logged in using IE instead of Edge, didn't work. I'm still seeing the wrong date…

(Posted Nov 12, 2016 1:03 PM)

General Help and Questions » Calendar /date issue

When I look at my calendar for today, 11/12, it shows someone checks out of one of my properties, and someone checks in today. This is not correct. My renter checks out tomorrow, 11/13, and the ne…

(Posted Nov 12, 2016 11:11 AM)

General Help and Questions » New 2017 rates are enabled but not showing when a quote is attempted

Thanks for the quick response. I don't allow less than 7 days in the summer. How should that be addressed? Also, did a quote for May 20--25 and no price quote was displayed.

(Posted Oct 10, 2016 4:00 PM)

General Help and Questions » New 2017 rates are enabled but not showing when a quote is attempted

Hi All, I've set my 2017 rates, but when I attempt to execute a quote, the charges for the night are not populated. Can you look into this and let me know what you find? Thanks! Susan

(Posted Oct 10, 2016 2:37 PM)

General Help and Questions » getting server error message

just created a quote for a potential renter. When I attempt to adjust the rental rate, I get a server error. Please let me know when resolved. Thanks.

(Posted Sep 25, 2016 1:02 AM)

General Help and Questions » Hosted sites looking for an estimated deploy date

Hosted Sites--The feature that would let us host a website right from our Owner rez account... Do you have a deployment date? Thanks!

(Posted Aug 26, 2016 11:59 AM)

Blog » Two Way Calendar (iCal) Sync and Convert Block to Booking

I understand the terminology. I believe there is a defect. Look at the log on 7/31 for this entry item: ab79a247-6164-44c6-8a8e-63f1876ea48f (8/29/2016 to 9/3/2016) failed: Skipped because somet…

(Posted Aug 1, 2016 12:13 AM)

Blog » Two Way Calendar (iCal) Sync and Convert Block to Booking


(Posted Jul 30, 2016 5:35 PM)

Blog » Two Way Calendar (iCal) Sync and Convert Block to Booking

Hi Chris, I just did this for my property at 202 Dunes. I just booked August 29--Sept 3, and when I attempted to import got an error message. There is not another booking there, can you please c…

(Posted Jul 29, 2016 1:59 PM)

Blog » Are you ready for some BIG updates?

Great news! Cant wait for the hosted website. Let me know if you want a beta tester!

(Posted Jun 28, 2016 6:39 PM)

Blog » Facebook Availability and Book Now/Inquire Widgets

Where would I find the widget HTML from OwnerRez? Thanks!

(Posted Jun 28, 2016 6:31 PM)

Feature Requests » Need a custom email that would allow any info

All, Please consider an email that could be sent from owner to potential renter with free flow of verbiage. For example, I recieved a check today, and want to send that I got the payment and add…

(Posted Mar 14, 2016 9:10 PM)