Experience the difference of "Elite".

Janice T

Joined March 2016
63 posts
Topic

General Help and Questions » Airbnb email aliases

"... Note that, if you require your guests to sign your Rental Agreement as we recommend, that process collects the guest's real email address, so regular email message templates can be sent automati…

(Posted 7 days ago)

Blog » Do you think OwnerRez is the best channel manager? Will you vote for us?

I voted! Wish I could vote multiple times ;) Love using ORez.

(Posted Apr 27, 2022 4:02 PM)

Blog » Do you think OwnerRez is the best channel manager? Will you vote for us?

I voted! Wish I could vote multiple times ;) Love using ORez.

(Posted Apr 27, 2022 4:02 PM)

Blog » OwnerRez is now officially an Elite Partner of Vrbo - the highest honor awarded!

So well deserved, congratulations!!

(Posted May 17, 2021 5:28 PM)

Feature Requests » Guest Record: Allow attachments in Notes

I've had this same thought many times. I'd vote for this more than once if I could. :)

(Posted Mar 15, 2021 12:11 PM)

Feature Requests » Add "strikethrough" to text formatting options

Please add "strikethrough" to text formatting options. Example: https://postimg.cc/SJHJkZcz

(Posted Mar 15, 2021 12:07 PM)

Feature Requests » Show notification for bookings on the menu bar like is done for inquiries.

I'd like to see a number notification for bookings on the menu bar just like is done for inquiries. https://postimg.cc/HrmpsFvR

(Posted Mar 15, 2021 11:49 AM)

Feature Requests » Brief customizable check out message on the Book widget

[quote=LayerFort].container-fluid:after { content: "standard cancellation refund policy applies unless government shutdown mandated"; margin-left: 20px; margin-top:10px; font-weight:…

(Posted Nov 24, 2020 11:38 AM)

Blog » Guest Conversation Tweaks, Smarter Property Search/Availability Widget and other bug fixes

Maybe it's a small thing to others, but I am SO HAPPY about the 11 pt font size option! THANK YOU!! (And thanks for all you do.)

(Posted Sep 23, 2020 8:12 PM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

[quote=Mitchell C]It seems like many users could use a code field of the last four digits of the Guest Primary Phone Number. I set a custom field for that, but I have to enter the four digits manuall…

(Posted Aug 5, 2020 1:56 AM)

General Help and Questions » Creating a Trigger to send an email based on a Custom Field

[quote=Lydia B]There's probably a better way, but I have a similar situation and did a work-around as follows: I write my email template for the special group of guests. I do not permit pets, so my …

(Posted Oct 21, 2019 11:12 PM)

General Help and Questions » Adding a PDF file to an Email Template

Lydia - There is a place to save files in OR. :) In the top right corner (desktop) next to your account name, click the menu down arrow and then choose "Files". I use this feature a lot!

(Posted Oct 9, 2019 11:47 PM)

General Help and Questions » What is the criteria OR uses to label a guest as Repeat?

Thank you, Paul. That sounds great!

(Posted Mar 26, 2019 8:23 AM)

General Help and Questions » What is the criteria OR uses to label a guest as Repeat?

Thank you, Paul. I'm now using that merge feature you mentioned - very helpful! Will the future update be able to recognize a guest who booked through VRBO as a repeat? (imported from Channel Bridge)

(Posted Mar 22, 2019 9:17 AM)

General Help and Questions » What is the criteria OR uses to label a guest as Repeat?

What is the criteria OR uses to label a guest as a Repeat? I've not been able to figure out the pattern on my own. For example, below is a screenshot of a guest who booked direct for her 1st stay, an…

(Posted Mar 16, 2019 3:46 PM)

General Help and Questions » Website designed by OwnerRez

Julie - Can you just use a Lodgify template and add OwnerRez widgets with it? I use Wix with OR and enjoy having the flexibility of design. You can see the OR widgets on my site at HighviewCabins.com…

(Posted Mar 15, 2019 12:22 PM)

Introduce Yourself! » Hello from Charleston, SC

Welcome, Allison! My husband and I are from Greenville, SC (not natives, though). We love Charleston and visit as often as we get the chance. We have 3 rental cabins in Pigeon Forge, so we end up hea…

(Posted Feb 9, 2019 3:00 PM)

Feature Requests » Trigger email after upload of photo ID

[quote=Chris Hynes]You can't trigger it on a file upload currently, but you could create the template and use "Email this guest" and then switch to it. Not quite as automatic, but pretty close. We d…

(Posted Jan 13, 2019 12:24 PM)

Feature Requests » Trigger email after upload of photo ID

I have cabin guest information that I email after receiving a copy of the guests driver's license. It would be cool to have that email triggered to go out after I upload the photo to their files tab.…

(Posted Jan 10, 2019 1:52 PM)

General Help and Questions » Reviews Widget - Property names aren't showing

I love the reviews widget! Everything is looking great now - thanks Chris!

(Posted Jan 4, 2019 11:51 AM)