Experience the difference of "Elite".

Val Rogers

Joined October 2016
33 posts

General Help and Questions » Finding a past topic

Is there a link to show me all of the topics that I've posted in myself?

(Posted Jan 8, 2020 12:05 PM)

General Help and Questions » What does this message in the Booking Detail report mean?

I've run the Booking Detail report and I see a column called "Next Payment". Some of the bookings have this text in that column: "[[date]] (balance) No Reminder" But other bookings do not. Please …

(Posted Jan 8, 2020 1:31 AM)

General Help and Questions » Is there a report that captures Custom Fields?

Is there a report that captures Custom Fields?

(Posted Dec 27, 2019 4:14 PM)

General Help and Questions » Using API and want to block certain check in/out dates

I recently had a conversation with our housekeeper about scheduling cleanings on a holiday (like Christmas or Christmas Eve). My solution is if we take a booking that checks out on Christmas Eve or C…

(Posted Dec 14, 2019 11:35 AM)

General Help and Questions » Does pushing spot rates overwrite already booked dates with a (possibly) new rate?

Hi Rich, I'm curious...when you enter Spot Rates in OR, do you enter them directly on the Rates Calendar? Or do you use the OR import/export spreadsheet to do it? If you use the OR spreadsheet then…

(Posted Dec 14, 2019 11:25 AM)

General Help and Questions » Send a Trigger on a Specific Date

Hi Lydia, This solution is not as smooth & seamless as a trigger, but it would work: You could create your email template first. Then (even though you'd have to do this manually on each booking) yo…

(Posted Dec 14, 2019 11:19 AM)

General Help and Questions » Affiliating a VRBO Review with Specific Guest

Hi Lydia, I recently downloaded all of our reviews from both VRBO/Homeaway and Airbnb. I hadn't realised you could see the guest's review on the booking until you mentioned it in your post. I just …

(Posted Dec 14, 2019 11:14 AM)

Feature Requests » Daily Checklist

I love the Daily Checklist report and I use it every day. Instead of having to go to Reports > Daily Checklist > (clicking whatever options we want) > Run Report.....I thought it would be really gr…

(Posted Dec 13, 2019 11:27 AM)

Feature Requests » Rates widget - include number of minimum nights

I'm creating some rates widgets to put on my website and I'm loving the clean display. I think it would be really great (for the potential guest who is looking at the rates table) if another column w…

(Posted Dec 12, 2019 2:57 PM)

General Help and Questions » Calendar Sharing with Cleaners

I used the Widgets and created a "Multiple Month Calendar" for my properties and then shared the URL ("Share with the Hosted Widget Link") with the housekeepers. It looks like this: https://secure.…

(Posted Dec 8, 2019 7:05 PM)

General Help and Questions » Guest Instructions

This might be a simple question but it is stumping me this morning and I can't find any documentation to explain. On each property there is a "Guest Instructions" tab where we can enter our Check-in…

(Posted Nov 15, 2019 10:56 AM)

Feature Requests » Ability to re-arrange triggered emails in the queue

I have about 5 standard scheduled (triggered) emails for each booking. When I look at the Email tab on the booking, I can see all of the scheduled emails, but they are not in chronological order in t…

(Posted Nov 13, 2019 6:08 PM)

General Help and Questions » Is there a report that shows "Fees" charged per booking?

I am looking for a report that will show any "fee" entered in the Transactions section of a booking: Fees Fees charged to you (not the guest) by the listing site or payment processor. Includes credi…

(Posted Nov 7, 2019 10:29 AM)