Experience the difference of "Elite".

Chris L

Joined May 2017
199 posts

Blog » Redesigned Guest Review Form, Improved Changeover Rules, and New Airbnb Bulk Recalculate Charges Tool

2 questions: * How does your system auto-populate Expedia links? None of mine seem to have auto-populated, and I know I do periodically get bookings from Expedia. Will it only auto-populate after…

(Posted Oct 15, 2023 9:28 PM)

Feature Requests » VRBO Commission Fee For More Accurate Reporting

Oh my gosh, this is life-changing!! How did I miss that this had been released? I've been doing it manually this whole time!

(Posted Sep 27, 2023 2:18 PM)

Feature Requests » Redesign the Inbox!

OMG, YES YES YES. Great, well-written write-up. I know this was closed already as a duplicate of an existing feature request, but the way you've written up the issue and the suggestions you've in…

(Posted Jul 18, 2023 7:38 PM)

Feature Requests » Same Day Bookings with Time Cut Off

Vrbo historically has not allowed same-day bookings at all. by Ken T (/forums/users/347381996) – Jul 16, 2023 1:41 AM (UTC) Indeed. It's understandable as same-day bookings have higher risk (hi…

(Posted Jul 18, 2023 7:35 PM)

General Help and Questions » 2 legal agreements?

Same--I occasionally see this happen (and I only and exclusively use the {BUFIXUP} in all my communications with guests). It's not really worrisome, but I've always been mildly curious why it sometim…

(Posted Jul 4, 2023 9:53 PM)

Feature Requests » include entire SMS message in email notification

I'd extend this request to also include showing the full channel message (the same problem happens with email alerts of channel messages). I've had some instances lately where a guest sends a channel…

(Posted Jul 4, 2023 9:50 PM)

Blog » Vrbo Messaging is now included in the OwnerRez Inbox!

Just wanted to say that you guys got this rolled out just in time! Vrbo was having big issues this weekend. * I received an inquiry that could not be replied to via Vrbo (it was an inquiry, n…

(Posted Jun 26, 2023 4:12 PM)

Feature Requests » System Message for final payment notification would be a great tool

While OR is very flexible and you can accomplish a lot of things like this with careful creation of templates and triggers, there are a number of things that would be nice to just work automatically …

(Posted Jun 20, 2023 3:00 PM)

Template/Design Share » Different Rental Agreement based on Channel?

Yes, you can do this. I do this--I have one agreement for Airbnb, another for other channels that process their own charges (e.g. TripAdvisor), and a third for direct bookings and channels where I pr…

(Posted Jun 5, 2023 6:22 PM)

General Help and Questions » HomeToGo - how to pay them??

So I finally got my first HTG booking that didn't end up canceling (my first two bookings were canceled, but HTG still invoiced me the commissions for those bookings until I challenged them). I went …

(Posted May 15, 2023 2:39 PM)

General Help and Questions » Tracking AirBNB Resolution submittals on a booking in OR?

A PM lock should prevent any and all changes to the financials of a given booking. This is no exception with channel bridge or the API transaction sync. by Caleb M (/forums/users/347417063) – May 8…

(Posted May 10, 2023 4:04 PM)

General Help and Questions » Faster payouts

FWIW, I was on Lynnbrook’s legacy system (which was fund at booking) but switched to Ascent when they offered me interchange-plus pricing. I was happy with Lynnbrook but I’ve been very satisfied with…

(Posted May 3, 2023 8:00 PM)

Feature Requests » Add option to export the Taxes Collected report in an Avalara MyLodgeTax-compatible format

Like many OR users, I use Avalara MyLodgeTax to handle reporting and remitting my sales taxes. The process of reporting figures to Avalara is relatively simple, but as a manual process, there's p…

(Posted Apr 13, 2023 2:50 PM)

Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop Roadmap

1) Is it possible to be part of the beta for AirBnB transactions API? The Airbnb Transactions API is still in testing right now. There is no private beta yet, and we plan to release it to all wh…

(Posted Apr 9, 2023 12:37 PM)

Blog » Integration with ChargeAutomation

Sounds like a useful tool that does a lot of what I've been looking for in the past. Anyone have any actual experience with this and how it competes with other solutions? I'm currently using OR's bui…

(Posted Apr 9, 2023 12:31 PM)

Introduce Yourself! » Hello from Hondo Texas.

Welcome from another [former] Alaskan!

(Posted Apr 9, 2023 12:29 PM)

General Chat » How to handle a post-cleaning inspection process (General STR advice, not OR-specific)

I sort of fell into property management by accident (I bought a couple of condos, and then a friend asked me to manage her condos, and I've picked up a half dozen other clients organically over the l…

(Posted Jan 13, 2023 5:36 PM)

Feature Requests » Thermostat Integration

Assume you were asking me, since I think I was the only one to mention it upthread. I think it has promise, but it wasn't the right product for me. Their implementation of door lock control was t…

(Posted Jan 12, 2023 1:34 PM)

General Help and Questions » Profile photo required - Airbnb

I changed all my listings to Limited 30 minutes ago and still can't find this setting on Airbnb. Any ideas where it lives? I'm in  https://www.airbnb.com/hosting/listings/[listing-number-redacted]/po…

(Posted Jan 7, 2023 3:59 PM)

General Help and Questions » Syncing Error

I saw the same thing. The issue is that I had put a link to insuremytrip.com in my House Rules (which is a mirror of my rental agreement). Airbnb seems to have ignored it up until now but just recent…

(Posted Jan 7, 2023 2:38 PM)