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Le Touquet Holid

Joined November 2018
113 posts

Feature Requests » Allow More More Criteria In Custom Cancellation Policy Definition

There are many sites i advertise with that are not API connected yet we have little or no control over the definition of the cancellation policy. For example: Cancelling conditions In cas…

(Posted Feb 15, 2022 12:04 PM)

General Chat » Beware Ab&b "extenuating circumstances" for people traveling from outside the US-Your payout will be $0

Lots of anger from many hosts about similar refunds.. AIRBnb are you hearing us??.  Its not acceptable and guests should buy their own insurance.

(Posted Jan 16, 2022 6:52 PM)

Feature Requests » Add Custom Fields To Initial Booking Form For Languages

Could we please have the ability to add additional fields to the initial book now forms? Capturing certain data at the outset would then enable us to use different languages more effectively. Spe…

(Posted Jan 14, 2022 10:42 AM)

General Help and Questions » Sort ribbon calendar? and search function on forum?

Properties Order button select and drag the order you want. You can set an internal and external order.

(Posted Jan 13, 2022 7:25 PM)

Blog » Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types

I'm seeing some issues with the auto reviews. A review is tagged and marked in a several ways as a bad guest so I don't want a review sent. Yet I have 2 system messages one saying it was sent/sch…

(Posted Jan 3, 2022 5:01 AM)

Blog » Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types

It seems odd to look at the booking notes as this field is more often used for logistic type messages and not generally derogatory. Typically thete are always some notes. As the reviews are about…

(Posted Jan 2, 2022 5:06 PM)

Blog » Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types

With the AirBNb automatic reviews settings "Any Notes Were Written" Can you confirm which notes field this is checking, is it only the guest CRM notes or does it check the booking notes as well??…

(Posted Dec 31, 2021 5:13 AM)

Feature Requests » Button to enable normal email automations for manual bookings

I don't really understand the original request? My guests get sent a rental form for all manual bookings regardless of how they arrive. Having a signed rental agreement is essential. All my automatio…

(Posted Dec 30, 2021 12:36 PM)

Feature Requests » Ribbon Enhancements...

Could we please make a New Year commitment to fix the month-end calendar ribbon handling? It's probably the most annoying feature about Owner Rez.  I appreciate it's a big job because there a…

(Posted Dec 27, 2021 1:54 PM)

Feature Requests » Tags In Form Messages

Hi Ken Sorry I didn't make that clear. It was more about using tags to control which Form Messages get displayed for a booking. Rather than displaying the tags themselves in the form messages. So fo…

(Posted Dec 2, 2021 9:45 AM)

Feature Requests » Tags In Form Messages

Can tags and other booking field criteria be added to the Form Messages?

(Posted Dec 1, 2021 2:43 PM)

Feature Requests » Restore Skip Button to Messages Screen

Can we please have the skip button back in the messages screen? The new screen adds time to regular tasks. and it is more difficult to see messages. Can the drop-down be removed on the desktop view?

(Posted Nov 18, 2021 11:12 AM)

Feature Requests » Ability to Create Trigger Messages based on a Guest Fillable Custom fields in Checkout

Quotes generally are a whole area that is not connected to triggers. Perhaps its one of the Christmas goodies hinted at. 😉

(Posted Nov 16, 2021 11:53 AM)

General Help and Questions » Booking Messages Layout Change

Can we have the Skip/IUnSkip buttons back, please? It's not a productive step having to select a dropdown. It's more difficult to scan this new page than before. If I am scanning to see if a message …

(Posted Nov 7, 2021 1:42 PM)

Feature Requests » Credit Card Expiry Date Warning.

Can some sort of warning be given if a CC given for a security hold will expire during or shortly after a booking.

(Posted Oct 31, 2021 7:19 PM)

Feature Requests » API Integration - Minut Monitoring

Yes its a great device. It seems an odd mix of features that they have turned off on the free plan.

(Posted Oct 31, 2021 7:12 PM)

Blog » Integration with SUPERHOG

I had a very nice demo from Superhog and it seems good value, it would enable me to drop any security deposit holds. My concerns are that there is just too much form filling for guests and that woul…

(Posted Oct 20, 2021 5:22 PM)

Blog » Integration with DPGO

What a shame Europe is not covered as the pricing seems much better than Price Labs.

(Posted Oct 18, 2021 7:07 PM)

Blog » Integration with SUPERHOG

Agree its hard enough getting guests to sign the rental agreement some times and I fear this is just another barrier for legitimate guests. There is no information about cost or how the workflow inte…

(Posted Oct 13, 2021 8:07 PM)

Blog » Integration with SUPERHOG

Is this applicable to European hosts?

(Posted Oct 13, 2021 1:51 PM)