Experience the difference of "Elite".


Joined September 2019
74 posts

Feature Requests » Send Email or text to current guests

We would like to have the ability to send a mass text or email to all booked guests in a specific property or group of properties  (ie. One our boutique motels, or all vacation rentals, or all guests…

(Posted Feb 14, 2024 11:24 AM)

Feature Requests » Surcharges with a maximum and a minimum charge...

So I should just create a basic one for ABB and have it be for the ABB Channel only and then for the other more complex do it as all channels except ABB.

(Posted Feb 10, 2024 5:13 PM)

Feature Requests » Surcharges with a maximum and a minimum charge...

Chris do you know how the channels like AirBnB and VRBO would handle this?

(Posted Feb 10, 2024 5:07 PM)

General Help and Questions » Cleaning Not being deducted from Owner Payout?

On the surcharge for cleaning check to see how you have the bottom Expense sections filled out... https://uc.orez.io/w/files/27c2e0966a0b47718d2b09a1123f8c78

(Posted Feb 10, 2024 4:29 PM)

Feature Requests » Allow same day bookings until a specific time...

This is a capability that is available on AirBnB where they will allow guests to do a same day booking but only up until the time that is configured.   We for example will allow for a same day guest …

(Posted Feb 10, 2024 4:24 PM)

Feature Requests » Surcharges with a maximum and a minimum charge...

I would like to be able to do a surcharge that might be $25 per night but has a $50 minimum charge and a $200.00 maximum charge no matter how long the stay... For example a 1 night stay would hav…

(Posted Feb 10, 2024 4:14 PM)

General Help and Questions » Booking.com - How do you?

Ken there are a lot of examples that we have not corrected on our account from prior  to our delisting with them... search for Address 3010 Lyndon B Johnson Fwy Dallas, TX 75234-7770 or Phone…

(Posted Oct 25, 2023 11:25 PM)

General Help and Questions » Booking.com - How do you?

We have all but stopped using BDC because of all of the issues we have with their partner websites (GetARoom, Agoda and others) not sending information along to the guests.  Guests show up with no cl…

(Posted Oct 25, 2023 9:44 PM)

Feature Requests » Schlage Encode

We currently have a mixed bag and I think I can say Ive tried most of them... EZLO/Vera ia zwave option we use today as is Hubitat.  We gave also tried SmartThings.   Challenge is and always has been…

(Posted Aug 10, 2023 11:17 PM)

Feature Requests » Management Dashboard

This is an example of a dashboard page on another piece of software that we had used prior to OwnerRez.   It was a link at the top of the page like all of the other sections.  Called Dashboard or At …

(Posted Apr 19, 2023 2:38 PM)

Feature Requests » Ribbon Enhancements...

This is absolutely AWESOME.  We have struggled with the old ribbon mid month and end of month on our cell phones and end of month on our desktop since we moved to OR.  Bookings that overlapped those …

(Posted Mar 1, 2023 5:55 PM)

Feature Requests » Tag Automations

I would also like to see tags for items/surcharges that are added to a booking.   For example if someone adds a hot tub or pool heat the booking would have the designated tag for those items added to…

(Posted Feb 24, 2023 5:42 PM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

It does seem strange that with OR status as an Elite connectivity partner with VRBO cant get it but Guesty, Hostfully, etc... have it - unless they are kludging it together in some way?

(Posted Feb 23, 2023 12:18 PM)

General Help and Questions » Booking.com - How do you?

We are having enough issues with Booking.com that we are considering terminating our listings on their sites...   Questions I have for you all... 1.  How do you deal with the bookings where they …

(Posted Feb 11, 2023 6:27 PM)

General Help and Questions » Property Tab in Expenses

That is how mine appears as well.   The properties are grouped by their respective owners.  We actually prefer this so we are absolutely sure when we are entering a property expense that we are putti…

(Posted Feb 11, 2023 6:12 PM)

General Help and Questions » Issues with NO CUSTOMER SERVICE HELP

Patti is is something that those of us here in the forums could help with?

(Posted Feb 11, 2023 6:06 PM)

Feature Requests » A "Rate Paid" calendar

I think I found a way to get the past rates...  If you use Spot Rates (we use Pricelabs for pricing so every rate is a Spot Rate) you can see the rates for your properties in the past by day.  Got to…

(Posted Feb 7, 2023 1:46 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Ken is this still moving forward?

(Posted Feb 7, 2023 1:26 PM)

Feature Requests » Management Dashboard

We use a lot of tools to keep us running day to day... one of those is a program that does analytics for us.   I was doing the cost justification on this great piece of software and the reality for m…

(Posted Feb 6, 2023 8:47 PM)

Feature Requests » A "Rate Paid" calendar

OwnerRez team I looked at the data that was available in reports and didn't see a way to actually see this data because as we all know a booking is rolled up to a rent total amount.  Surely there mus…

(Posted Feb 6, 2023 8:30 PM)