Experience the difference of "Elite".

PacViewLodging

Joined September 2019
79 posts
Topic

General Help and Questions » Issues with NO CUSTOMER SERVICE HELP

Patti is is something that those of us here in the forums could help with?

(Posted Feb 11, 2023 6:06 PM)

Feature Requests » A "Rate Paid" calendar

I think I found a way to get the past rates...  If you use Spot Rates (we use Pricelabs for pricing so every rate is a Spot Rate) you can see the rates for your properties in the past by day.  Got to…

(Posted Feb 7, 2023 1:46 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Ken is this still moving forward?

(Posted Feb 7, 2023 1:26 PM)

Feature Requests » Management Dashboard

We use a lot of tools to keep us running day to day... one of those is a program that does analytics for us.   I was doing the cost justification on this great piece of software and the reality for m…

(Posted Feb 6, 2023 8:47 PM)

Feature Requests » A "Rate Paid" calendar

OwnerRez team I looked at the data that was available in reports and didn't see a way to actually see this data because as we all know a booking is rolled up to a rent total amount.  Surely there mus…

(Posted Feb 6, 2023 8:30 PM)

General Chat » Brivo Door Lock Controllers for Sale...

We are moving away from the BRIVO platform.   I have a number of new in box Brivo controllers that I will sell for a good price and as I pull the ones from my properties I will have used ones at an e…

(Posted Feb 1, 2023 5:37 PM)

Feature Requests » Schlage Encode

I have a few questions about WiFi locks like the Encode... we are currently running about 50 locks on z-wave and have relatively few if any problems with them.  Yes there is a zwave controller that n…

(Posted Jan 26, 2023 4:56 PM)

Feature Requests » SMS 3rd Party alert

You can just put a phone number into an SMS template and have OR send it out based on a trigger... we do this...  Notice the to line has two phone numbers separated by a semi colon...  This notifies …

(Posted Jan 26, 2023 3:46 PM)

Feature Requests » Integration with Nexia / Trane Home

Brivo can send many different notifications... specific door code use (to monitor staff going in and out) ,  first time a door code is used (for that initial guest checkin), battery low, staff use af…

(Posted Jan 22, 2023 3:35 PM)

Feature Requests » Door Lock Automation and Guest Status

Door lock solutions seem to be a fickle bunch Valerie...  We started doing things manually with Vera back in the 2016 timeframe.   It was great, easy to use but we only had a couple of properties we …

(Posted Jan 22, 2023 3:19 PM)

Feature Requests » Ability to create a discount if the guest has a paid Friday and Saturday night stay

Rent x nights and get an additional night free or at a specific discount. (with it being smart enough to know which night would be the least expensive night) And if we use the feature to identify…

(Posted Dec 18, 2022 12:33 AM)

Feature Requests » Optional Surcharges on Booking Channels

We do this nearly every day Ken.   Pet Fees on Booking.com,  Hot Tub charges on AirBnB, VRBO, etc... EV Charges on all of them...    We usually have to disconnect the booking from the OTA for some re…

(Posted Dec 18, 2022 12:30 AM)

Feature Requests » Task Reminders (linked to bookings)

add a task to a booking, alert a manager,  manager assigns it to a team member with a due date, reporting on upcoming and past dues to team members and managers. Don't forget the auto creation of…

(Posted Dec 18, 2022 12:17 AM)

Feature Requests » Add RevPar to booking reports or analysis

I would also suggest that you allow for grouping of the numbers...   multiple properties in the analysis, everything in a specific city, an entire lodge or inn, etc. etc. etc...

(Posted Dec 18, 2022 12:11 AM)

Feature Requests » Guest Addons...

Situations occur with bookings where for whatever reason we need to add something to the booking.  Currently this is an entirely manual process requiring multiple exchanges of emails or a guest calli…

(Posted Dec 18, 2022 12:07 AM)

Feature Requests » Tag Automations from Surcharges and Discounts

We would like to have the ability to configure a tag on Surcharges and Discounts that if added to a transaction would add those tags to the booking where they are used.   For example we have a Surcha…

(Posted Dec 17, 2022 11:47 PM)

Feature Requests » Google Free - Listing API Connection

So why doesn't OR go to them as an OR portfolio rather than a bunch of individuals?  The channel managers like booking pal or rentals united are integrated with Google and they have small clients jus…

(Posted Nov 14, 2022 11:10 PM)

Feature Requests » Ribbon Enhancements...

Its not a feature if it is annoying and it is a CONSTANT RECURRING reminder of something that just doesn't work.

(Posted Oct 4, 2022 10:12 AM)

General Help and Questions » Web Developer

I am looking for a developer that can help us build out using the APIs our own booking and guest portal website.  In the past we have had sites built on a WordPress foundation with our prior property…

(Posted Mar 9, 2022 10:42 PM)

Feature Requests » Ribbon Enhancements...

Thanks Shawn... that is what we have done and currently we have it by owner by property but it cant be changed dynamically... the enhancement would be to temp change that order...similar to what you …

(Posted Jan 19, 2022 2:33 PM)