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Alece

Member for 6 years
351 posts
Topic

Feature Requests » Rezzy: time delayed response

YES PLEASE! Right now, if a guest instant-books with a message on one of the channels, typically the message hits the inbox 10+ seconds before the booking itself processes. Rezzy always wants to …

(Posted yesterday )

Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages

I have Rezzy set up in draft mode during the day and auto-response mode overnight. It would be very helpful to be able to activate Push and/or Email notifications for Rezzy auto-response messages so …

(Posted yesterday )

Feature Requests » Quality Center Negative Sentiment remove button.

YES! I keep running into this as well. Random guest stays are being marked as negative sentiment when it doesn't apply, and then we're unable to correct it.

(Posted 2 days ago )

Feature Requests » Triggers that can be sent after x number of hours

I appreciate you asking, Steve! When the rental agreement is signed, our triggered message is sent with a copy of the signed agreement and full booking confirmation details. We also have a trigge…

(Posted 2 days ago )

Feature Requests » Triggers that can be sent after x number of hours

This is great to see, Bri!  I'm really hoping this will also be extended to events such as the rental agreement being signed. Being able to schedule an email for, say, 10 minutes after rental agr…

(Posted 2 days ago )

Feature Requests » Rezzy: Add Access to Booking Tags and Insurance Purchase Status

While building a cancellation/date change directive, I created logic that branches based on whether a guest purchased travel insurance. In sandbox testing, Rezzy's interjection and certainty feedback…

(Posted 7 days ago )

Feature Requests » Duplicate Option for Templates, Triggers, Surcharges, etc.

All the praise hands! 🙌🏼 🙌🏼 🙌🏼 🙌🏼

(Posted Apr 1, 2026 9:25 AM)

Feature Requests » Guest Review Tags: "Select All" Shortcut for Positive/Negative Tag Groups

When leaving a guest review, the cleanliness and communication ratings include a dropdown with tag options grouped into Positive and Negative sections. Currently, each tag must be selected individual…

(Posted Mar 30, 2026 11:29 AM)

Feature Requests » Owner stay reservations, not just blocks

Exciting! Thank you for this update, Bri!

(Posted Mar 25, 2026 12:17 PM)

Feature Requests » Allow Re-Sending Messages Directly from Communication History

Add a “Send Again” option directly within Communication History for previously sent messages. Right now, even though the message is visible in Communication History, resending it requires navigat…

(Posted Mar 24, 2026 12:25 PM)

Feature Requests » Add same-day booking cutoff time control for Vrbo

So great to hear, @Bri! Thank you!

(Posted Mar 23, 2026 11:42 AM)

Feature Requests » Add Rezzy sentiment as a trigger condition

Please add Rezzy sentiment as a trigger condition. I'd like to trigger internal emails when a guest's stay is marked with negative sentiment, but right now that option does not exist.

(Posted Mar 22, 2026 7:13 PM)

Feature Requests » Rezzy: Add a way to modify sentiment when incorrect

I'm finding that Rezzy unfortunately misidentifies/misapplies sentiment at times. For instance, a guest inquired about changing dates. He initially questioned the price increase to move to a weekend,…

(Posted Mar 22, 2026 7:00 PM)

Feature Requests » Broadcast Feature: Remove 1000 Character Limit on Messages

Thanks for the thoughtful explanation here, Bri. I appreciate hearing the reasoning and intent behind the choice. It does unfortunately mean that the Broadcast tool won’t be a fit for how we’d typica…

(Posted Mar 20, 2026 3:48 PM)

Feature Requests » Communication/Response Report

This seems like it could potentially be accomplished if we were able to download our communication history (/forums/requests/downloading-communication-history) . A full spreadsheet export would allo…

(Posted Mar 18, 2026 10:05 AM)

Feature Requests » Missing Final “Review Published” Notification

Per OwnerRez support, the expected flow for review notifications is: * Initial notification when a guest submits their review * A second/final notification when the review is publishe…

(Posted Mar 17, 2026 10:08 AM)

Feature Requests » Dynamic Length of Stay Pricing

Great to hear, Bri!! And you know I'm always game for a beta-test!!

(Posted Mar 16, 2026 2:59 PM)

Feature Requests » PMv2 - Booking status incorrect in owner statements

Thanks for the clear explanation of the underlying logic, Steve — that helps clarify how the system is interpreting those values. Based on that explanation, I’ve added help text to the Status column …

(Posted Mar 16, 2026 2:27 PM)

Feature Requests » Broadcast Feature: Remove 1000 Character Limit on Messages

While attempting to use the Broadcast feature last night during a tornado warning, I ran into another (https://www.ownerrez.com/forums/requests/broadcast-feature-add-ability-to-use-message-templates…

(Posted Mar 16, 2026 2:14 PM)

Feature Requests » Include Channel Rate Adjustments When Creating Quotes with Source Selected

I recently discovered that when using the Create Quote process, selecting a source (such as Airbnb or Vrbo) does not include the channel rate adjustment markup in the generated quote. I often crea…

(Posted Mar 16, 2026 1:47 PM)