Alece

Joined January 2020
287 posts
Topic

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

Oh amazing!!! Thank you for pushing out that release today. SO EXCITING!

(Posted 2 days ago)

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

Yes! I acknowledged that that portion of the request has been addressed -- thank you!  The second part of my request was for the internal property/door lock name not to be displayed in messages t…

(Posted 2 days ago)

Blog » October Product Update - New Confirm & Pay Guest Form, Rezzy AI Additions, Blocked-Off Time Expenses & New Look for Grids

@Anne -- Aside from me changing my internal lock names to what I would prefer they be listed as in the guest messaging, there's unfortunately no workarounds until this feature is added (https://www.…

(Posted 3 days ago)

Blog » Introducing Walk ’n Talk: The Business Behind Vacation Rentals Podcast

Congrats on the launch! Looking forward to listening!

(Posted 4 days ago)

General Help and Questions » New Confirm & Pay Form

@Katie - thank you for pointing us in the right direction to update this text in Form Messages. While the update text page allows us to include formatting (bold, font, line breaks, links), it does no…

(Posted 4 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Yes maam! My vote's been logged there!

(Posted 7 days ago)

General Help and Questions » Credit card fees surcharge on direct booking

Make note that adding it this way will only apply the percentage to Rent and not your additional surcharges (pet fee, cleaning fee, etc.). There is a feature request out there for a new-style surchar…

(Posted 7 days ago)

Blog » October Product Update - New Confirm & Pay Guest Form, Rezzy AI Additions, Blocked-Off Time Expenses & New Look for Grids

Great list of improvements! Thank you, OR team!! A particular huge thank you for the door code field update for properties with multiple locks using the same door code! Such an improvement in how…

(Posted 7 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Yeah... therein lies my challenge. For a message like "this is what to do now that we're under a tornado watch," that unfortunately won't suffice...

(Posted Nov 12, 2025 5:40 PM)

Feature Requests » Tag Automations: Trigger a message when adding a tag

I just don't know how to have more control over the timing with the "scheduled" version (as "immediate" is unavailable for this). I assume it simply tries every hour, which could mean a long wait bef…

(Posted Nov 12, 2025 5:34 PM)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Hey Michael -- Apologies if I wasn't clear. I'm not trying to automate the addition of the tag to the reservations, but the sending of a message upon adding a tag. (Although a batch update to bulk-ad…

(Posted Nov 12, 2025 5:15 PM)

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

So thankful to see this addressed in the October product updates (/blog/october-product-update-new-confirm-and-pay-guest-form-rezzy-ai-additions-blocked-off-time-expenses-new-look-grids#door-codes) …

(Posted Nov 11, 2025 12:28 PM)

Feature Requests » Tag Automations: Trigger a message when adding a tag

As a rapid workaround to message all our guests when there's incoming severe weather (think... tornado warning), I'd love to just tag all the current bookings with a Tornado tag if that could automat…

(Posted Nov 7, 2025 5:15 PM)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

PRAISE BE! 🙌🏼

(Posted Nov 5, 2025 9:26 AM)

Feature Requests » Data validation/standardization and additional name

Yes yes yes to both of these!!!  @Shannon - I've had a feature request in for the proper case formatting for a bit now. Would appreciate you adding your vote: https://www.ownerrez.com/forums/requ…

(Posted Nov 4, 2025 9:36 AM)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

@GLAM Destin -- I agree! The ability to upload files to build out the knowledge base would be much more efficient and helpful for us too.

(Posted Oct 17, 2025 7:13 PM)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

Great news!! Thank you!

(Posted Oct 17, 2025 9:02 AM)

Feature Requests » Trigger Conditions: Add # of guests is less than max guests

Our message flow includes sending guests a message prior to arrival asking them to confirm their group size when they've booked for less than our max. (It's an opportunity to clarify any potential ch…

(Posted Oct 14, 2025 11:36 AM)

Feature Requests » Allow a (new style) Surcharge that can apply a % to rent+surcharges (for CC Processing Fees)

*LOVE* the look and ease of the new Surcharge structure!

(Posted Oct 14, 2025 10:55 AM)

Feature Requests » Proactive communication when critical issues arise

OR Team, First, thank you for all the work that goes into developing and supporting OwnerRez — it’s a powerful, evolving platform that so many of us rely on daily. When a known critical issue…

(Posted Oct 9, 2025 3:45 PM)