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Alece

Joined January 2020
252 posts
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Feature Requests » CustomGPT AI Chatbot for OwnerRez Knowledge Base

So exciting, y'all!!

(Posted yesterday)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

Rezzy's task-creation is out of control. So many tasks for all.the.things!! It might be helpful to have the thumbs up/down for tasks so we can let the system know when it's unnecessarily creating tas…

(Posted 6 days ago)

Feature Requests » Websites: Add a Cancellation Policy

I have still not found a workaround for this besides manually copy/pasting on each property page and remembering to update it there any time we make changes to it within OR. I'm so perplexed why this…

(Posted 7 days ago)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

My message progression for guests who make Same Day Bookings is slightly different than guests who book more than a day in advance. Currently there is no way to differentiate these with triggers, so …

(Posted Sep 9, 2025 9:54 AM)

Feature Requests » Standardize capitalization of guest name when bookings come in

Sometimes a guest's profile on an OTA has their name in all caps. (Vrbo guests in particular seem to love to do this. Why, I will never know...) I'd love for OwnerRez to be able to catch that and adj…

(Posted Sep 9, 2025 9:39 AM)

Feature Requests » PMv2 -- View commissions vs. reimbursed expenses

Oh I see that now! YES. It's there. I read your initial post too quickly and interpreted it as being added back in as a separate tab (like in PMv1). I do see it as a column. I can work with that! Tha…

(Posted Sep 8, 2025 11:31 AM)

Feature Requests » PMv2 -- View commissions vs. reimbursed expenses

Thank you, Bri! I just downloaded last month's and it's not visible there yet. Maybe only on future PM Statements?

(Posted Sep 8, 2025 11:09 AM)

Feature Requests » Add a 3rd guest type for Infants (beyond Adult/Child)

@Bri -- For our purposes, it would be helpful if that Infant count was added to the Children count within the booking OR make it available as part of the guest count in field codes. As it stands now,…

(Posted Sep 5, 2025 11:07 AM)

Feature Requests » Add New Schlage Smart Locks to the Integration

Thank you for reaching out to them and reporting back!

(Posted Sep 4, 2025 8:52 AM)

Feature Requests » Add New Schlage Smart Locks to the Integration

Thank you, Steve!!

(Posted Sep 3, 2025 7:03 PM)

Feature Requests » Add New Schlage Smart Locks to the Integration

Bri / Steve --  I'm running into a roadblock with trying to communicate this request to Schlage as their standard support team knows nothing about the API (or even what it is I'm talking about, d…

(Posted Sep 3, 2025 6:12 PM)

Feature Requests » PMv2 -- View commissions vs. reimbursed expenses

That export provides it, but the per month (individual) PM statements do not -- so there isn't a way to clearly/readily see the per-booking or even per-property Commission v Expenses via the data exp…

(Posted Sep 3, 2025 10:32 AM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

Anne, can you clarify how positions will work with the new Surcharges/Discounts then?

(Posted Sep 3, 2025 10:28 AM)

Feature Requests » PMv2 -- View commissions vs. reimbursed expenses

Thank you so much, Bri!! That is an enormous help! I appreciate you moving this forward!! Is there any scope for having the Excel download include a Commissions tab as well, to differentiate thos…

(Posted Sep 3, 2025 10:15 AM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

Awesome! Thanks for these fixes and improvements!  I noticed in the new method of creating Surcharges and Discounts that the position value is no longer an option. Are we moving away from that en…

(Posted Sep 2, 2025 7:03 PM)

Feature Requests » Add New Schlage Smart Locks to the Integration

I emailed Schlage earlier this week as well. But I wish that had been conveyed when I emailed OR support rather than being instructed to write up a Feature Request for it.

(Posted Aug 28, 2025 10:13 PM)

Feature Requests » Add New Schlage Smart Locks to the Integration

Schlage released their newest wifi keypad lock called Arrive (https://www.schlage.com/en/home/smart-locks/arrive.html) , which has all the benefits of Encode but with physical push-buttons instead o…

(Posted Aug 27, 2025 11:42 AM)

Feature Requests » Check-in date added to Rental Agreement signed email

You can also disable the notification for when the lease is archived. In OR dashboard, click on your initials in the top right > Notifications > turn off the lease archived email notification.

(Posted Aug 15, 2025 12:22 PM)

Feature Requests » Paying Owners via integrated partners like Lynnbrook through Owner Rez

I agree! Lynnbrook offers several features that they've told me can't be activated in my account because OR doesn't allow for it -- the ability to pay homeowners directly is one of them! Another big …

(Posted Aug 15, 2025 12:16 PM)

Feature Requests » Check-in date added to Rental Agreement signed email

Hey Tammie! Just a suggestion: You could create your own message template with all the details you'd want, including the booking check-in date, and set it up to trigger when the rental agreement is s…

(Posted Aug 15, 2025 12:02 PM)