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Alece

Joined January 2020
279 posts
Topic

Feature Requests » Tag Automations: Trigger a message when adding a tag

Yeah... therein lies my challenge. For a message like "this is what to do now that we're under a tornado watch," that unfortunately won't suffice...

(Posted 2 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

I just don't know how to have more control over the timing with the "scheduled" version (as "immediate" is unavailable for this). I assume it simply tries every hour, which could mean a long wait bef…

(Posted 2 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Hey Michael -- Apologies if I wasn't clear. I'm not trying to automate the addition of the tag to the reservations, but the sending of a message upon adding a tag. (Although a batch update to bulk-ad…

(Posted 2 days ago)

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

So thankful to see this addressed in the October product updates (/blog/october-product-update-new-confirm-and-pay-guest-form-rezzy-ai-additions-blocked-off-time-expenses-new-look-grids#door-codes) …

(Posted 3 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

As a rapid workaround to message all our guests when there's incoming severe weather (think... tornado warning), I'd love to just tag all the current bookings with a Tornado tag if that could automat…

(Posted 7 days ago)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

PRAISE BE! 🙌🏼

(Posted Nov 5, 2025 9:26 AM)

Feature Requests » Data validation/standardization and additional name

Yes yes yes to both of these!!!  @Shannon - I've had a feature request in for the proper case formatting for a bit now. Would appreciate you adding your vote: https://www.ownerrez.com/forums/requ…

(Posted Nov 4, 2025 9:36 AM)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

@GLAM Destin -- I agree! The ability to upload files to build out the knowledge base would be much more efficient and helpful for us too.

(Posted Oct 17, 2025 7:13 PM)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

Great news!! Thank you!

(Posted Oct 17, 2025 9:02 AM)

Feature Requests » Trigger Conditions: Add # of guests is less than max guests

Our message flow includes sending guests a message prior to arrival asking them to confirm their group size when they've booked for less than our max. (It's an opportunity to clarify any potential ch…

(Posted Oct 14, 2025 11:36 AM)

Feature Requests » Allow a (new style) Surcharge that can apply a % to rent+surcharges (for CC Processing Fees)

*LOVE* the look and ease of the new Surcharge structure!

(Posted Oct 14, 2025 10:55 AM)

Feature Requests » Proactive communication when critical issues arise

OR Team, First, thank you for all the work that goes into developing and supporting OwnerRez — it’s a powerful, evolving platform that so many of us rely on daily. When a known critical issue…

(Posted Oct 9, 2025 3:45 PM)

Feature Requests » The "Create Quote" widget should allow us to set a default listing site.

Thanks, Bri. I was just trying to reiterate the title of her feature request. Being able to set a default option of our choosing would be a great addition to the drop-down!

(Posted Oct 9, 2025 11:04 AM)

Feature Requests » The "Create Quote" widget should allow us to set a default listing site.

Please allow us to set this to default to our direct booking website!

(Posted Oct 8, 2025 12:36 PM)

Feature Requests » Update the "other available properties" field code to use the public property names rather than internal

I love that there is a Field Code available in Quotes and Inquiry replies that allows us to share the other properties that are available over the guest's requested dates. ({QPROPAVAILOTHER}) I'd lov…

(Posted Oct 7, 2025 4:31 PM)

Feature Requests » Allow a (new style) Surcharge that can apply a % to rent+surcharges (for CC Processing Fees)

Look the look and ease of the new Surcharge structure! However, the current setup does not allow for a surcharge that will apply a percentage to all rent+surcharges (like for a credit card processing…

(Posted Oct 3, 2025 10:39 AM)

Feature Requests » Price comparison widget

This convo has seemingly gone off the rails. Everyone's business model and structure is different. Let's circle back to the point of this feature request: Regardless of anyone's particular appraoch, …

(Posted Oct 1, 2025 3:33 PM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

For any other OR users who have a surcharge that should calculate a percentage on rent+surcharges (such as a credit card processing fee), unfortunately we have to keep all our surcharges in the old s…

(Posted Oct 1, 2025 9:40 AM)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

Regarding the "revise"... are you expecting to provide a prompt for how to rewrite the text that's there? "Revise the message and make it shorter"? or "Revise the message and offer a $50 discount"? S…

(Posted Oct 1, 2025 9:35 AM)

Feature Requests » Require *real* Airbnb Guest Phone Number Collection on POC Form

Thank you, @Tyler! Appreciate the well-written and clear feature request!

(Posted Sep 29, 2025 1:51 PM)