Topic	Posted
Feature Requests » Delayed reponse timing for RezzyAI 100% yes, @Downtown!!! The responses are far too fast, and -- I agree -- I would love to see it auto-pause its replies when we are drafting our own! (Posted 7 days ago )	7 days ago
Feature Requests » Add "something else" as an option on Airbnb review tags (to align with Airbnb's own tag options) Awesome! Wish I would have flagged this for y'all ages ago -- ha! I appreciate the quick fix! (Posted Aug 21, 2026 12:49 PM)	Aug 21, 2026 12:49 PM
Feature Requests » Add "something else" as an option on Airbnb review tags (to align with Airbnb's own tag options) When leaving anything under 5 stars on an Airbnb review, the system requires we select one of the "reason" tags. Unfortunately, none of the ones shown under House Rules or even Communication are accu… (Posted Aug 17, 2026 3:16 PM)	Aug 17, 2026 3:16 PM
Feature Requests » Rezzy: Let it determine if our Airbnb accounts are host-only fee and respond accordingly Oh awesome! That's great to hear. Thanks, Bri! (Posted Aug 14, 2026 1:15 PM)	Aug 14, 2026 1:15 PM
Feature Requests » Rezzy: Let it determine if our Airbnb accounts are host-only fee and respond accordingly Hey MichaeI. I assume you were looking at some of my recent messages from today. In both instances, I went in and manually edited Rezzy's reply after it was sent (Airbnb message thread lets you do so… (Posted Aug 13, 2026 4:38 PM)	Aug 13, 2026 4:38 PM
Feature Requests » Rezzy: Let it determine if our Airbnb accounts are host-only fee and respond accordingly It seems as though Rezzy is hardwired to assume every host is still using Airbnb's split-fee model (where both the host and the guest pay a fee). This makes it constantly communicate incorrect (and u… (Posted Aug 13, 2026 12:12 PM)	Aug 13, 2026 12:12 PM
Feature Requests » Rezzy: No-response filter should exclude guest replies to host questions Hey Max! Yes, I'd LOVE the ability to fine tune this for our preferred use of Rezzy -- not just a blanket "respond to everything" but really custom control over when responses are appropriate and whe… (Posted Aug 7, 2026 3:40 PM)	Aug 7, 2026 3:40 PM
Feature Requests » Rezzy: No-response filter should exclude guest replies to host questions The no-response-needed filter Rezzy applies makes sense for unsolicited guest messages that don't really warrant a reply -- a "Thanks!" after check-in info, a heart emoji, short acknowledgments. Supp… (Posted Aug 5, 2026 1:23 PM)	Aug 5, 2026 1:23 PM
Feature Requests » Owner Bookings: option to add cleaning expense only (no surcharges) Hey Steve! I appreciate your time and input, as always.  "As a temporary workaround, you could let owners know they're welcome to use Owner Bookings for friends and family." Unfortunately, I'm un… (Posted Jul 28, 2026 3:19 PM)	Jul 28, 2026 3:19 PM
Feature Requests » Owner Bookings: option to add cleaning expense only (no surcharges) I did notice that, but appreciate you making sure I hadn't missed it. Unfortunately there are too many variables unaccounted for in the new Owner Booking setup that leaves it unusable to us at th… (Posted Jul 23, 2026 5:53 PM)	Jul 23, 2026 5:53 PM
Feature Requests » Feature Request: Rezzy AI Knowledge Base Audit & Search 100% yes!! Then when Rezzy gets back-end updates that impact our Directives, it could inform and guide us to adjust accordingly! (Posted Jul 23, 2026 1:01 PM)	Jul 23, 2026 1:01 PM
Feature Requests » Delayed reponse timing for RezzyAI Hey @Bri -- Just FYI so you know, this continues to happen with every new booking (Rezzy responds to the guest's initial message not realizing there's a booking attached). So "Ensure Rezzy AI answers… (Posted Jul 23, 2026 11:32 AM)	Jul 23, 2026 11:32 AM
General Help and Questions » Security Deposit now voids AirCover? Thank you for letting us know they (sneakily) rolled out this significant change! I had no clue. (Posted Jul 19, 2026 2:37 PM)	Jul 19, 2026 2:37 PM
General Help and Questions » New guest portal and Charge Automation The challenge many are facing, from what I can tell, is that some use third-party OR partners for some of their steps — such as this gentleman using Charge Automation to collect his security deposit.… (Posted Jul 19, 2026 2:18 PM)	Jul 19, 2026 2:18 PM
Feature Requests » Rezzy: Use correct guest name when responding in Airbnb messages Thanks Rex! (Posted Jul 16, 2026 1:21 PM)	Jul 16, 2026 1:21 PM
Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages Already submitted! (Thanks for drawing my attention to the new direct log link — phew! So helpful!) (Posted Jul 16, 2026 9:12 AM)	Jul 16, 2026 9:12 AM
Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages Another reason why this notification feature would be helpful: Rezzy sometimes fails on sending responses when it should.  I have Rezzy set in auto-respond mode. Unfortunately I still need to cli… (Posted Jul 15, 2026 10:25 AM)	Jul 15, 2026 10:25 AM
Feature Requests » Rezzy: Use correct guest name when responding in Airbnb messages Airbnb allows other travelers to be added to the message thread. When one of those other travelers sends a message, even though their name is visible in the OR inbox, Rezzy always inserts the primary… (Posted Jul 13, 2026 2:25 PM)	Jul 13, 2026 2:25 PM
Feature Requests » Delayed reponse timing for RezzyAI Thanks, Bri. I was hopeful that's what it meant -- but sadly since posting my question, I've noticed that it's not playing out that way in practice for me yet... including a booking that came in just… (Posted Jul 13, 2026 2:02 PM)	Jul 13, 2026 2:02 PM
Feature Requests » Owner Bookings: option to remove rental agreement (+ My Stay) requirement I'd prefer my owners not have to sign a rental agreement for each of their stays, which seems to be a requirement under the new Owner Booking setup. (Posted Jul 8, 2026 6:35 PM)	Jul 8, 2026 6:35 PM