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Alece

Joined January 2020
272 posts
Topic

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

@GLAM Destin -- I agree! The ability to upload files to build out the knowledge base would be much more efficient and helpful for us too.

(Posted Oct 17, 2025 7:13 PM)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

Great news!! Thank you!

(Posted Oct 17, 2025 9:02 AM)

Feature Requests » Trigger Conditions: Add # of guests is less than max guests

Our message flow includes sending guests a message prior to arrival asking them to confirm their group size when they've booked for less than our max. (It's an opportunity to clarify any potential ch…

(Posted Oct 14, 2025 11:36 AM)

Feature Requests » Allow a (new style) Surcharge that can apply a % to rent+surcharges (for CC Processing Fees)

*LOVE* the look and ease of the new Surcharge structure!

(Posted Oct 14, 2025 10:55 AM)

Feature Requests » Proactive communication when critical issues arise

OR Team, First, thank you for all the work that goes into developing and supporting OwnerRez — it’s a powerful, evolving platform that so many of us rely on daily. When a known critical issue…

(Posted Oct 9, 2025 3:45 PM)

Feature Requests » The "Create Quote" widget should allow us to set a default listing site.

Thanks, Bri. I was just trying to reiterate the title of her feature request. Being able to set a default option of our choosing would be a great addition to the drop-down!

(Posted Oct 9, 2025 11:04 AM)

Feature Requests » The "Create Quote" widget should allow us to set a default listing site.

Please allow us to set this to default to our direct booking website!

(Posted Oct 8, 2025 12:36 PM)

Feature Requests » Update the "other available properties" field code to use the public property names rather than internal

I love that there is a Field Code available in Quotes and Inquiry replies that allows us to share the other properties that are available over the guest's requested dates. ({QPROPAVAILOTHER}) I'd lov…

(Posted Oct 7, 2025 4:31 PM)

Feature Requests » Allow a (new style) Surcharge that can apply a % to rent+surcharges (for CC Processing Fees)

Look the look and ease of the new Surcharge structure! However, the current setup does not allow for a surcharge that will apply a percentage to all rent+surcharges (like for a credit card processing…

(Posted Oct 3, 2025 10:39 AM)

Feature Requests » Price comparison widget

This convo has seemingly gone off the rails. Everyone's business model and structure is different. Let's circle back to the point of this feature request: Regardless of anyone's particular appraoch, …

(Posted Oct 1, 2025 3:33 PM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

For any other OR users who have a surcharge that should calculate a percentage on rent+surcharges (such as a credit card processing fee), unfortunately we have to keep all our surcharges in the old s…

(Posted Oct 1, 2025 9:40 AM)

Rezzy AI (Beta) » Provide your Rezzy AI Beta feedback here!

Regarding the "revise"... are you expecting to provide a prompt for how to rewrite the text that's there? "Revise the message and make it shorter"? or "Revise the message and offer a $50 discount"? S…

(Posted Oct 1, 2025 9:35 AM)

Feature Requests » Require *real* Airbnb Guest Phone Number Collection on POC Form

Thank you, @Tyler! Appreciate the well-written and clear feature request!

(Posted Sep 29, 2025 1:51 PM)

Feature Requests » Add a "send yourself a test email" button when building/editing message templates

While the Preview button is certainly helpful in the process of building or editing custom message templates, there is currently no way to see or test how the messages will view when actually sent vi…

(Posted Sep 28, 2025 6:20 PM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

@Anne - Before I spend more time reverting back to my old custom Surcharges away from your newest versions, is it possible for you to confirm with the engineers that this is the intended way this sho…

(Posted Sep 26, 2025 5:29 PM)

Blog » May Product Update - 6 New Trigger & Tag Automations, Google Ads/Tag Manager Support, New Gap Night Field Codes & More!

@Anne -- DONE! Feature request for adding check-in status trigger conditions to inquiries in addition to bookings:  https://www.ownerrez.com/forums/requests/add-checkin-status-trigger-condition-to-in…

(Posted Sep 25, 2025 3:43 PM)

Feature Requests » Add "check-in status" trigger condition to inquiries as well

So great to see Check-in Status added for a trigger condition (For%20the Check-in Status trigger, it would be helpful to have this available for Inquiries as well as Bookings. (Right now, the condit…

(Posted Sep 25, 2025 3:42 PM)

Feature Requests » Duplicate Option for Templates, Triggers, Surcharges, etc.

🙌🏼🙌🏼🙌🏼 Yay for being halfway there!!! Thanks, Bri!

(Posted Sep 25, 2025 11:56 AM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

@Anne - Got it. Disappointing that the latest version of Surcharges is limited to the extent that CC processing fees cannot be set up correctly.  (And no, sadly, those instructions for configurin…

(Posted Sep 22, 2025 2:38 PM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

Hey Anne -- I'm struggling to get the credit card processing fee to apply to all the other surcharges and not just rent. I've created it as a custom surcharge so I can give it a position, but because…

(Posted Sep 22, 2025 12:09 PM)