Topic	Posted
Feature Requests » Rezzy: Read booking notes as authoritative context Right now Rezzy does not have access to read the notes field on a booking, so it is unable to be aware of or acknowledge any host-added context that may exist.  Concrete example: a guest booked a … (Posted 4 days ago )	4 days ago
Feature Requests » Rezzy: No-response filter should exclude guest replies to host questions Wanted to check back in, Max, to see if the granular controls were still being considered so we can fine tune the "courtesy replies" option? (Posted 5 days ago )	5 days ago
Feature Requests » Rezzy: Wait for cancellation events to attach before processing messages (Airbnb) Awesome to hear, Bri! Thank you for the update! (Posted 5 days ago )	5 days ago
Feature Requests » Vrbo Commission Import: Add a "Paid From" selector so imports don't all default to Escrow Every month I import our Vrbo Pay-Per-Booking commission CSV to get those expenses into OwnerRez -- and every month, every single imported expense lands with "Escrow" as the Paid From account. Howeve… (Posted 7 days ago )	7 days ago
Feature Requests » Rezzy: Wait for cancellation events to attach before processing messages (Airbnb) Following up in the same vein as the instant booking hotfix that shipped in late July -- I've now seen the same shape of that issue on the cancellation side. The scenario: guest cancels their rese… (Posted Aug 31, 2026 2:00 PM)	Aug 31, 2026 2:00 PM
Feature Requests » Blocked dates message templates: add field code for URL to the block I have internal messages set up to trigger when blocked dates get changed. I'd like to include a link back to the block in question, just as I do in my message templates for when a booking dates are … (Posted Aug 31, 2026 1:11 PM)	Aug 31, 2026 1:11 PM
Feature Requests » Rezzy: Give it visibility to booking tags so directives can reference them I've been trying to build directive logic that treats certain guests differently based on tags applied to their booking -- but it's clear from sandbox testing that Rezzy doesn't have visibility to bo… (Posted Aug 31, 2026 12:57 PM)	Aug 31, 2026 12:57 PM
Feature Requests » Delayed reponse timing for RezzyAI 100% yes, @Downtown!!! The responses are far too fast, and -- I agree -- I would love to see it auto-pause its replies when we are drafting our own! (Posted Aug 24, 2026 12:17 PM)	Aug 24, 2026 12:17 PM
Feature Requests » Add "something else" as an option on Airbnb review tags (to align with Airbnb's own tag options) Awesome! Wish I would have flagged this for y'all ages ago -- ha! I appreciate the quick fix! (Posted Aug 21, 2026 12:49 PM)	Aug 21, 2026 12:49 PM
Feature Requests » Add "something else" as an option on Airbnb review tags (to align with Airbnb's own tag options) When leaving anything under 5 stars on an Airbnb review, the system requires we select one of the "reason" tags. Unfortunately, none of the ones shown under House Rules or even Communication are accu… (Posted Aug 17, 2026 3:16 PM)	Aug 17, 2026 3:16 PM
Feature Requests » Rezzy: Let it determine if our Airbnb accounts are host-only fee and respond accordingly Oh awesome! That's great to hear. Thanks, Bri! (Posted Aug 14, 2026 1:15 PM)	Aug 14, 2026 1:15 PM
Feature Requests » Rezzy: Let it determine if our Airbnb accounts are host-only fee and respond accordingly Hey MichaeI. I assume you were looking at some of my recent messages from today. In both instances, I went in and manually edited Rezzy's reply after it was sent (Airbnb message thread lets you do so… (Posted Aug 13, 2026 4:38 PM)	Aug 13, 2026 4:38 PM
Feature Requests » Rezzy: Let it determine if our Airbnb accounts are host-only fee and respond accordingly It seems as though Rezzy is hardwired to assume every host is still using Airbnb's split-fee model (where both the host and the guest pay a fee). This makes it constantly communicate incorrect (and u… (Posted Aug 13, 2026 12:12 PM)	Aug 13, 2026 12:12 PM
Feature Requests » Rezzy: No-response filter should exclude guest replies to host questions Hey Max! Yes, I'd LOVE the ability to fine tune this for our preferred use of Rezzy -- not just a blanket "respond to everything" but really custom control over when responses are appropriate and whe… (Posted Aug 7, 2026 3:40 PM)	Aug 7, 2026 3:40 PM
Feature Requests » Rezzy: No-response filter should exclude guest replies to host questions The no-response-needed filter Rezzy applies makes sense for unsolicited guest messages that don't really warrant a reply -- a "Thanks!" after check-in info, a heart emoji, short acknowledgments. Supp… (Posted Aug 5, 2026 1:23 PM)	Aug 5, 2026 1:23 PM
Feature Requests » Owner Bookings: option to add cleaning expense only (no surcharges) Hey Steve! I appreciate your time and input, as always.  "As a temporary workaround, you could let owners know they're welcome to use Owner Bookings for friends and family." Unfortunately, I'm un… (Posted Jul 28, 2026 3:19 PM)	Jul 28, 2026 3:19 PM
Feature Requests » Owner Bookings: option to add cleaning expense only (no surcharges) I did notice that, but appreciate you making sure I hadn't missed it. Unfortunately there are too many variables unaccounted for in the new Owner Booking setup that leaves it unusable to us at th… (Posted Jul 23, 2026 5:53 PM)	Jul 23, 2026 5:53 PM
Feature Requests » Feature Request: Rezzy AI Knowledge Base Audit & Search 100% yes!! Then when Rezzy gets back-end updates that impact our Directives, it could inform and guide us to adjust accordingly! (Posted Jul 23, 2026 1:01 PM)	Jul 23, 2026 1:01 PM
Feature Requests » Delayed reponse timing for RezzyAI Hey @Bri -- Just FYI so you know, this continues to happen with every new booking (Rezzy responds to the guest's initial message not realizing there's a booking attached). So "Ensure Rezzy AI answers… (Posted Jul 23, 2026 11:32 AM)	Jul 23, 2026 11:32 AM
General Help and Questions » Security Deposit now voids AirCover? Thank you for letting us know they (sneakily) rolled out this significant change! I had no clue. (Posted Jul 19, 2026 2:37 PM)	Jul 19, 2026 2:37 PM