Experience the difference of "Elite".


Joined September 2020
86 posts

Blog » Background Settings on Hosted Sites, Property IDs in Google Analytics, Smarter iCal Detection, Affiliate Tweaks & 32 bug fixes!

Thank you for fixing the QB customer name issue!! That's a great fix and will save me a bunch of time. Plus the OCD side of me likes tidy data. Good fix!

(Posted Mar 28, 2022 3:24 PM)

Feature Requests » Extend Stay Quote

When a guest wants to extend their stay, you either have to change the current reservation or create a new booking.  I would love to see a feature where we can send a quote out to extend a guest'…

(Posted Mar 28, 2022 3:18 PM)

General Help and Questions » How many OR users are integrated with QuickBooks?

None of the issues I reported have been resolved. I remain frustrated with the integration, but I simply don't have the time to disentangle it. I do wish OR would lower the price given a) all the iss…

(Posted Mar 7, 2022 2:40 PM)

Feature Requests » Automated way to send text reports (by email)

I would love this feature as well.  I'd like to be able to automate / send myself (and other key players) various weekly reports. My request is more geared toward financial reports, but also repo…

(Posted Feb 1, 2022 5:00 PM)

Feature Requests » Restricting check-in/check-out on holidays

I would add that essential to this is the ability to prohibit "flips" on certain holidays.  I have a ski rental, so it is common for groups to check in or check out on holidays. I want to continu…

(Posted Jan 25, 2022 12:51 PM)

Feature Requests » Cancelations: Ability to globally turn off updates to Quickbooks

When I get a cancelation / refund through VRBO, etc., your system zeros out the invoice in OR.  Then OR reaches out to QB and zeros out the invoice there.  This is a constant problem for me, …

(Posted Jan 25, 2022 11:32 AM)

Feature Requests » Quickbooks Integration: Refunds

Grrrr. This is such a frustrating issue for me; I really can't get my head around how it's considered okay for OR to reach back in time and change historical transactions on my QB side. I know you a…

(Posted Dec 10, 2021 7:25 PM)

Feature Requests » Any way to categorize guests as Sub-Customers in QuickBooks?

Hi Emma: I just saw this! Where do I map it on the OR side? I see the "Location" area in the Property setting. But how can I map that to one of the locations in my list on the QB side? Thanks for yo…

(Posted Dec 10, 2021 7:20 PM)

General Help and Questions » Orphaned Customers in QuickBooks Online

Any progress on this? Seems like a quick fix: If all customer information is equal (address, phone, email, even invoice number), then the FIRST NAME Customer shall be merged with the FIRST NAME, LAST…

(Posted Nov 29, 2021 2:26 PM)

Blog » Blogs for Hosted Websites, Associate Photos with Rooms on Airbnb, Improved Reviews on Google

I'm trying the Blog and keep getting this error: "The key is invalid. Key cannot contain unsafe URL characters" I am not using any grammar in the title or slug and I still get this error. Please…

(Posted Nov 12, 2021 10:15 PM)

General Help and Questions » Channel Bridge Import Failed

Never mind. I think I did the Channel Bridge too early -- before the two systems synched. They synched several minutes ago and I re-ran it with success.

(Posted Nov 12, 2021 2:27 PM)

General Help and Questions » Channel Bridge Import Failed

I'm getting the following error when I import bookings via Channel Bridge. There are only two records in the file; one is an update to cancel an existing reservation: "1 row is valid. 1 row is inv…

(Posted Nov 12, 2021 1:40 PM)

Blog » Integration with Akia

Final Update: Akia called me back shortly after my conversation with the first rep. They apologized for the misinformation from the first rep, then told me the cost is $119 / month for the basic serv…

(Posted Nov 9, 2021 7:17 PM)

Blog » Integration with Akia

Update: I called their sales department and they were very unclear about pricing. The rep told me it would be $3-6 per unit per month, but that there is also a $100 minimum. I asked her to clarify if…

(Posted Nov 9, 2021 2:25 PM)

Blog » Integration with Akia

What is the cost per month? They don't list pricing.

(Posted Nov 9, 2021 2:01 PM)

General Help and Questions » Reviews - Pushing Non-Vrbo Booking Reviews To Vrbo

Is this only available to API integrations? Thanks

(Posted Oct 11, 2021 2:56 PM)

Feature Requests » Rate Calendar View for Hosted Websites

I would love to display the rate calendar on my hosted website. I believe it will increase my mid-week rentals, as those nights are considerably cheaper than weekend rates. But even these nights va…

(Posted Sep 29, 2021 11:16 AM)

General Help and Questions » Show Discount on "Book Now" quote on the Hosted Website

That's exactly it. I had it set to combine rents for widgets. Thanks for helping me out.

(Posted Sep 3, 2021 11:55 AM)

General Help and Questions » "Try to send a missed trigger up until the booking has arrived." How does this work?

I have a trigger set up to send an email 5 days prior to arrival (at 7 am), to any guest who has not yet signed the rental agreement. If they fail to sign the agreement, does checking this box me…

(Posted Aug 26, 2021 10:00 AM)

General Help and Questions » Show Discount on "Book Now" quote on the Hosted Website

My discounts are being applied correctly, but my summary window on the hosted website's "Book Now' function does not show the discount line. For example, when I create a quote in OR, I see this s…

(Posted Aug 22, 2021 6:57 PM)