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Shawn H

OwnerRez Team Member
Joined September 2021
212 posts
Topic

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

I can't share a narrow timeline (as that will backfire on us :-)), but I can safely say this year. We're working on it every week and will share a more definitive release timeframe as soon as possibl…

(Posted 6 days ago)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

Hey everyone! We recently moved this feature to In Development, which is exciting! If you joined the Under the Hood webinar back in April, you also got to see a sneak peek of an earlier version of th…

(Posted May 15, 2024 2:03 PM)

Feature Requests » Schlage Encode

Hi Joe - a number of our Integration partners support garage door openers and Yale Assure locks. Most are classified under the Door Locks area, so here is the Overview document (https://www.ownerrez…

(Posted May 2, 2024 7:37 PM)

Feature Requests » TEAM ACCESS request: have the "(me)" account at the top rather than at the bottom of the list

Hi Megan - as part of the ongoing redesign, we have plans to change up how the account switcher works in the top menu bar. Stay tuned.

(Posted May 2, 2024 5:57 PM)

General Help and Questions » Google Nest Lock

We're not aware of any of our partners that support Google Nest (Nest x Yale) locks. It's not a partner issue, it's the openness of Google Nest to be able to do so. Here is the full overview lis…

(Posted May 2, 2024 5:52 PM)

General Help and Questions » Facebook Messenger

Thanks, Justin, for letting us know. We have updated the support article (https://www.ownerrez.com/support/articles/hosted-facebook-messenger-chat) accordingly.

(Posted Apr 23, 2024 11:17 AM)

General Help and Questions » Phone System Integrations

Hi Spencer - more details to come as we fully plan this out. I did want to answer your question about international restrictions on SMS. Before doing the Dialer work, we plan first to open up SMS to …

(Posted Mar 29, 2024 3:13 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

@Shawn H- still gives me the same error.   by NickV (/forums/users/347399240) – Mar 13, 2024 10:28 PM (UTC) NickV, please write into the helpdesk about this (if you haven't already) and we can …

(Posted Mar 14, 2024 11:08 AM)

Feature Requests » Team Member System Alerts

Team Alerts was released back in November! If you missed the news, read up on it in the product blog post: New Profile and Account Menus, Team Alerts Added, "Announcements," and Schlage Lock Upda…

(Posted Mar 13, 2024 6:21 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Hey Alin - it's not you. We're looking into forum posts lagging and wondering if it's this ginormous thread that's laggy. I deleted your duplicate post, no worries.

(Posted Mar 13, 2024 6:05 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

It seems some change you have made for others, resolved it for me as well. I was able to create a connection despite a few listing quality errors. Though I think the main issue was lack of 8 photos o…

(Posted Mar 13, 2024 5:33 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

For those of us that don't have an OR Hosted Website, it would be really great to be able to view a 'live' preview of the landing page using a link on the GVR Integration page. by Robert P (/forums/…

(Posted Mar 13, 2024 5:30 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Hello Shawn, I’m using a hosted website with all my properties listed under one roof but prices display as unavailable on GVR for some of my properties even though dates selected are available. W…

(Posted Mar 13, 2024 5:22 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

We've pushed out a couple of tweaks. Alin S, tdblanchard, NickV, Lauren J - please try again. Notes: * "Taxes cannot be ordered" - the issue here was that OwneRez was considering taxes th…

(Posted Mar 13, 2024 4:32 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I went to go enable this and received a number of errors. The main one is related to the fact I can't enable one property at a time, it wants all properties to be connected and since not all properti…

(Posted Mar 13, 2024 12:48 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Thanks, Alin. We're looking into what is causing that.

(Posted Mar 13, 2024 12:06 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Hello all! We have some exciting news (that happens to coincide with Vacation Rental Week 2024). Google Vacation Rentals is now self-service for all users! We wanted to get the word out as soon as po…

(Posted Mar 13, 2024 10:41 AM)

Feature Requests » Year End Statement for PM

I don't know where you read that. Other than the PM (Property Management) premium feature, it's not an additional cost. So, if you already have the PM module, there's no additional charge for this.

(Posted Mar 11, 2024 10:09 AM)

Feature Requests » Autoresponder for Airbnb or Vrbo messaging (including after hours coverage)

Great to hear! Thanks for sharing.

(Posted Mar 7, 2024 2:54 PM)

General Help and Questions » Phone System Integrations

Hi Spencer - just a heads up, we will be coming out with a Dialer (call center-esque) feature as a Public Beta in the coming months. If you have an SMS number with OwnerRez, you'll be able to accept …

(Posted Mar 7, 2024 10:39 AM)