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After turning off the tokenized tab and switching to direct I was greeted by a raft of failed transactions this morning. So I've switched back to tokenized and sent out a load of apology messages to …
(Posted Jul 10, 2025 4:30 AM)
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Jul 10, 2025 4:30 AM |
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Security holds in the UK.
Is there anybody out there that uses OR in the UK willing to share their settings for taking a security hold?
I’m getting somewhat frustrated by the security holds fai…
(Posted Jul 9, 2025 6:25 PM)
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Jul 9, 2025 6:25 PM |
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Apologies wrong group. Reposted elsewhere.
(Posted Jul 9, 2025 6:23 PM)
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Jul 9, 2025 6:23 PM |
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Annoying problem that I think is just a quirk in the settings.
I have a property with 3 rooms that sleep 4 and 7 rooms that sleep 2. I have all the sleep 2 rooms set as 2 adults no kids and the s…
(Posted Jul 3, 2025 5:33 PM)
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Jul 3, 2025 5:33 PM |
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That looks like it is only for SMS though? Not e-mail.
(Posted Jul 3, 2025 5:30 PM)
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Jul 3, 2025 5:30 PM |
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Hi,
Can anyone point me in the right direction to find how to add an opt in for marketing e-mails to my booking page.
I've read
https://www.ownerrez.com/blog/january-product-update-unifi…
(Posted Jul 1, 2025 9:44 AM)
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Jul 1, 2025 9:44 AM |
General Help and Questions » VRBO problems?
Hi Alison,
I gave up with mine and I've pulled my property and my clients off of VRBO. It's just not worth the hassle for the small numbers of bookings they provide. It's a shame but they don't …
(Posted Jun 23, 2025 6:22 AM)
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Jun 23, 2025 6:22 AM |
General Help and Questions » Multiple Rooms
Hi
I’ve got a client that is converting and old B & B into 10 individual guest rooms.
Is there an option to do a parent/child thing with ownerez or am I going to need to pay for 10 subscripti…
(Posted May 22, 2025 4:21 PM)
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May 22, 2025 4:21 PM |
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I’d definitely look into the opinion of others on Facebook about them.
(Posted May 22, 2025 4:16 PM)
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May 22, 2025 4:16 PM |
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Hi All
I'm trying to get around a problem I have with Stripe and the deposit holds. Recently I am getting a large number of security deposit hold fails. I think it is down to 3D secure 2 process …
(Posted May 14, 2025 7:15 AM)
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May 14, 2025 7:15 AM |
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What do they actually do. I've visited their site and there isn't much information that can be gained without signing up to a sales call?
(Posted Mar 20, 2025 10:29 AM)
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Mar 20, 2025 10:29 AM |
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I've tried seasons, lengths of stays, about a dozen different ways of doing it and I'm getting close to giving up.
The thing that keeps me hunting is the clients claim that his previous manager c…
(Posted Dec 21, 2024 6:04 PM)
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Dec 21, 2024 6:04 PM |
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Thanks Adria for reaching out.
You were correct it sorted itself out after a few hours. No idea why it was slow but at least it is up and running.
(Posted Dec 14, 2024 6:06 PM)
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Dec 14, 2024 6:06 PM |
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I know about the current problem....
Investigating
We are aware of an issue impacting Airbnb Listing Import. The issue has been identified as a failure from Airbnb servers. We are researching…
(Posted Dec 14, 2024 2:51 PM)
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Dec 14, 2024 2:51 PM |
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I have had a request from one of my clients and I'm going round in circles with the pricing.
They want a sat-sat price and a Mon-Fri price, this of course varies several times a year.
Any sug…
(Posted Dec 10, 2024 4:12 AM)
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Dec 10, 2024 4:12 AM |
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I have a guest who has booked an apartment for 3 weeks. Unfortunately a pipe started leaking so I moved them to another apartment. It took 4 days for me to get the leak and everything tidied up.
…
(Posted Oct 27, 2024 3:34 PM)
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Oct 27, 2024 3:34 PM |
General Help and Questions » SMS in the UK
Has anyone UK based got a workaround to send messages via a UK mobile number? The best I am looking at triggering an e-mail which is sent to something like text connect when then fires of the e-mail …
(Posted Oct 17, 2024 12:25 PM)
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Oct 17, 2024 12:25 PM |
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Yeah I know. I currently use the Pricelabs one. I just saw this new one had appeared and wondered if anyone else had heard of them.
(Posted Aug 27, 2024 3:06 PM)
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Aug 27, 2024 3:06 PM |
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Anyone heard of Smartpricing?
https://www.smartpricing.it/en
I spotted them the other day and the information they have looks good so far but as soon as I realised there was no OR integration…
(Posted Aug 27, 2024 9:07 AM)
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Aug 27, 2024 9:07 AM |
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I've just sent the following to Support but I wondered if anyone else had come across it. If anyone has any ideas or experience of this I'd be grateful for the info.
-----------------------------…
(Posted Aug 25, 2024 7:11 AM)
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Aug 25, 2024 7:11 AM |
